Licensed Insurance Customer Service Rep
Dave Mensch Agency LLC
Job Description
Job Description
Our office is expanding and we are looking to hire the right individual to join our outstanding customer service team. We are currently seeking to fulfill a full-time position. Our Customer Service Representative will be responsible for providing exceptional customer service to our current clients and new prospects, processing policy change requests, maintain knowledge of our products, and answer any questions our clients may have.
Insurance industry or office experience and knowledge is not required but would be a greater benefit relating to customers in the beginning for this position.
Responsibilities
- Process customer policy change requests.
- Secure all Trailing Documents from customers.
- Handle all incoming claim calls from customers and follow-up.
- Complete Evidence of Insurance requests.
- Document each customer contact in eAgent.
- Immediately greet all customers, entering the office, in a friendly and helpful manner.
- Take premium payments from customers.
Requirements
- An Active Property & Casualty Insurance License is required
- Prior Insurance Experience is a plus
- Possess an upbeat, positive and enthusiastic attitude.
- Be a great self-starter with a sense of urgency.
- Proficiency to multi-task, follow-thru and follow-up.
- Excellent Communication/interpersonal skills.
- Professional phone etiquette.
- Great Customer Service Skills.
Benefits
Paid Time Off (PTO)###Life Insurance###Retirement Plan###Mon-Fri Schedule###Licenses Reimbursement###
- ...right individual to join our outstanding customer service team. We are currently seeking to... ...any questions our clients may have. Insurance industry or office experience and knowledge... ...Retirement Plan Mon-Fri Schedule Licenses Reimbursement Responsibilities...SuggestedHourly payFull timeWork at officeImmediate start
$69k
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...their winning team for the role of Insurance and Financial Services Position - State Farm Agent Team Member... ...-based conversations and remarkable customer experience. If you are a motivated... ...successfully complete any applicable licensing requirements and training programs....Hourly payFor contractorsWork at office$18 - $21 per hour
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