QA Compliance Specialist I/II

United States, California, Huntington Beach Work Shift First Shift (United States of America) Job Description The QA Compliance Specialist reporting to the Quality Systems Manager requires the individual to address inquiries in the following areas: Regulatory Compliance (NSF, FDA, European Union and Health Canada), Control Document Management, Material Compliance as well as Internal and External Audit Compliance. The function will provide support to our internal and external customers and serve as a liaison of Cambro product compliance to various levels of management. Administer and maintain NSF listings for Cambro domestically and internationally. Train Cambro employees on all quality regulatory agency requirements and applicable guidelines to ensure compliance. Handle NSF inquiry and project submission process. Investigate and review NSF non-conformances. Communicate and maintain regulatory requirements as set forth by US and International agencies including Federal Drug Administration, European Union and Health Canada. Prepare, review and submit required reports to regulatory agencies and customers. Serve as a resource by researching and providing information on product related inquiries to Legal Counsel to resolve issues related to regulatory compliance requirements. Conduct audits of products and processes as they relate to NSF and ISO standards. Work with internal departments to ensure implementation, maintenance, and improvement of the Quality Management System. Review, revise, and maintain the Controlled Document database. Maintain working knowledge of ISO 9001 standards. Assist New Product Development Department with documents needed throughout the development phases of the product. Communicate with all levels of the organization regarding product and quality related updates. Receive, evaluate, investigate, and respond to customer complaints and inquiries relating to Cambro product (QAR). Ensure that customers receive product in a timely manner as a result of QARs. Serve as primary contact during the absence of the Quality Systems Manager. Gather and enter data for weekly MOS reporting for the department. Work independently and make decisions based on experience and judgment to accomplish departmental goals. Provide database (QAR, SalesForce, etc.) support and generate reports to analyze and process data. Travel to the various facilities including international subsidiaries. Maintain reliable and consistent attendance, including being punctual and dependable to meet departmental and organizational needs. Execute each essential duty satisfactorily to perform the job successfully. Follow all safety procedures required in the work area, wear PPE as needed, attend all safety meetings, and report safety issues regarding equipment or unsafe/hazardous conditions. Perform effectively as a team member, work well with others, be open to receive and give feedback, and treat everyone with respect. Take ownership of own work and behavior, accept accountability, encourage solutions, and communicate status of work/projects. Follow all department quality standards/criteria, raise concerns and issues to immediate manager. Understand and demonstrate Cambro company culture, display company core values (Safety, Quality, Respect, and Service). Understand the department's key performance indicators and contribute to achieve these goals individually and as a team. Perform other duties as needed or required. Required Qualifications Bachelor's degree from a four-year college or university; or five or more years customer service-related experience and or manufacturing related experience and/or training; or equivalent combination of education and experience as applicable. Strong computer skills for reports, charts, data analysis and presentations. Excel, Word, Power Point, Outlook and Windows experience; Access experience is a plus. Excellent verbal and written communication skills with all levels across the organization. Capable of managing priority changes. Self‑motivated, highly driven, organized, result‑oriented and team player. Preferred Qualifications Technical understanding and hands‑on experience in the plastics industry; a position related to Engineering, Quality, or Manufacturing is highly desirable. Physical Demands Sitting, walking, standing, bending at the neck, bending at the waist, squatting, twisting at the neck and waist, simple grasping, power grasping, fine manipulation, pushing and pulling, reaching above and below the shoulder, carrying/lifting up to 25 lbs. Working around equipment and machinery. Exposure to excessive noise. PPE Requirements Safety glasses while on production floor. Hearing protection (ear plugs, ear muffs) as required in production areas. Face covering (mask) in accordance with company policy. Compensation Range 26.72 - $35.00. Salary may vary based on experience. CAMBRO is proud to be an equal‑opportunity workplace. All qualified applicants will receive consideration for employment without regard to and will not be discriminated against based on race, color, religion, national origin, gender, sexual orientation, gender identity, age, physical or mental disability, genetic information, military or veteran status, or other characteristics protected by law. Applicants must be authorized to work for any employer in the U.S. We are unable to sponsor or take over sponsorship of an employment visa at this time. #J-18808-Ljbffr Cambro Manufacturing