Assistant Program Manager (Street Outreach Program)

Job Description

Job Description

Position Description

Assistant Program Manager, Street Outreach

Position Type : Exempt

Reports to:  Program Manager, Bruce Empowerment Zone

Sasha Bruce Youthwork is the leading provider of homeless youth services in the DC region. Founded in 1974, Sasha Bruce Youthwork (SBY) works to improve the lives of runaway, homeless, abused, and neglected youth and their families in the DC region. We achieve this by providing shelter, counseling, life skills training, and positive youth development activities to over 5,000 youth and their families each year. With 50 years of experience meeting the growing needs of DC’s youth and families with innovative programs, SBY is committed to ending youth homelessness.

About this Position
Sasha Bruce Youthwork seeks a motivated and dynamic professional to lead its Street Outreach Team to engage with disconnected youth experiencing homelessness in the District of Columbia and Prince George's County. 

Essential Duties and Responsibilities
The Assistant Manager for Street Outreach collaborates with other Street Outreach Program (SOP) staff and volunteers to conduct outreach in Washington, D.C. and Prince George's County, Maryland. 

• Develops and implements street and institutional outreach plans that target specific areas and target populations. 
• Develops detailed maps and guides of "hot spots" where homeless youth congregate. 
• Develops outreach strategies targeted to underserved communities. 

• Gathers information from staff and partners and continuously researches in order to update strategies and maps to locate homeless and unstably housed youth as well as recognize trends. 

• Facilitates training for SOP volunteers and/or new staff on appropriate engagement methods. 

• Provides initial assessments to youth, distributes survival aid and information, and potentially transports youth to safe facilities. 
• Provides crisis case management interventions to homeless youth, check ins and ensures a warm-hand transfer to ongoing case workers.
• Enters youth information into the Homeless Management Information System (HMIS) and other data trackers created for the SOP program. Completes client case records within 24-48 hours of the service; maintain accurate, complete, and confidential case files, written documentation, reports to track client progress and outcomes and all other necessary documentation; 
• Reviews data and client records. 
• Draft and submit reports as required. 

• Represents Sasha Bruce on various city-wide committees dealing with Street Outreach and youth homelessness. 
• Provide supervision and supports to any staff or contractors assigned to this position; 
• Participate in regular team consultation meetings, staff meetings, trainings, conferences, regular supervision and community outreach events as required;
• Complete all required trainings on an annual basis; 
• Participate in clinical supervision with the Sasha Bruce Clinical Team; 
• Other duties as assigned by the Program Manager or the Chief of Programs or their designee. 

Qualifications

• Bachelor's degree from an accredited college or university in social work or a related field. 
• Two years of experience working with low-income families, preferably in an urban setting. 
• Two or more years of experience developing, carrying out, and evaluating trainings, workshops, or other programming specific to street outreach. 
• Bilingual (English-Spanish) preferred but not required. 
• Working knowledge of harm reduction strategies and positive youth development. 
• Experience connecting families with community assistance resources, including resources related to homelessness, domestic violence, drug abuse, unemployment, and literacy issues. 
• Additional qualifications include the ability to effectively use Microsoft Office and GSuite programs. 
• Familiarity with the Homeless Management Information System (HMIS) and client record management software is also a plus. 

Additional Requirements

If an offer is extended, the candidate will be required to successfully complete a criminal background check and/or FBI fingerprinting, as well as other screening as applicable for the position or required by the funding agency. A valid driver’s license is also required. Additionally, this position requires schedule flexibility to include nights and some weekends. This role will include working in various weather conditions. Standing, walking around and lifting items such as toiletries, groceries and other related outreach supplies will also be necessary.

Equal Opportunity Employer:  Sasha Bruce Youthwork is an equal-opportunity employer. All applicants will be considered for employment without regard to race, ethnicity, religion, gender, sexual orientation, gender identity, national origin, veteran or disability status.