Universal Banker

Look no further! At Community State Bank, we value employees for their individual uniqueness, as we know that each staff member has something wonderful to add to our company. Our teams work well together because we all embrace our core values of integrity, communication, respect, encouragement, accountability, trust, and equality. We provide exceptional service to our clients as well as a rich and rewarding environment for our staff. CSB offers a comprehensive benefits package for full-time employees that includes: Competitive wages Medical, dental, and vision plans Company-paid Health Savings Account contributions Paid parental leave Paid holidays, vacation, and sick time Company-paid life, AD&D, and Long-Term Disability insurance Retirement plan including 401(k) with company match and ESOP with immediate vesting Voluntary life, accident, and Short-Term Disability insurance And more! CSB offers a comprehensive benefits package for full-time employees that includes: Competitive wages Medical, dental, and vision plans Company-paid Health Savings Account contributions Paid parental leave Paid holidays, vacation, and sick time Tuition reimbursement Company-paid life, AD&D, and Long-Term Disability insurance Retirement plan including 401(k) with company match and ESOP with immediate vesting Childcare assistance Voluntary life, accident, and Short-Term Disability insurance Professional development opportunities And more! We're glad you're here and we can't wait to meet you! Check out our job openings below to see if we might be a great fit. You're one step closer to joining an amazing team to start a great career, so Apply Today to experience the CSB difference for yourself. Life's too short not to love what you do and where you do it! Applicants having difficulty with application completion should contact Human Resources at View phone number on click.appcast.io or View email address on click.appcast.io for assistance. An Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability. Position: Universal Banker Location: Fort Wayne, IN Remote Status: On-Site Job Id: 215 # of Openings: 1 Community State Bank is seeking a Full Time Universal Banker to join our team of Retail Banking professionals in our Fort Wayne, Indiana office. Qualified candidates will have a minimum of two (2) years of Retail Banking experience, including new deposit account opening and consumer lending experience. CSB offers a competitive compensation and benefits package and a positive, team-oriented work environment. Apply today to see why CSB is a great place to work! Job Title: Universal Banker I Reports To: Branch Manager Supervises: None Division: Retail FLSA Classification: Non-Exempt Pay Rate: Hourly Position Purpose The Universal Banker I position is the face of Community State Bank and is responsible for providing exceptional client service while handling all basic and advanced front-line client transactions, inquiries, and account maintenance as well as opening new personal and business deposit accounts and consumer lending. The UB I may also assist the Client Service Manager with branch operational duties and may serve as a mentor to Client Service Specialists, assist with training as needed. Job Requirements Education: A high school diploma or equivalent required. Experience: A minimum of two (2) years of Retail banking experience, including teller, new accounts and basic consumer lending experience required. Current NMLS license, or ability to obtain NMLS license, required. Skills: Professional verbal and written communication skills; ability to type at least 30 wpm; proficiency with Microsoft Office software such as Word, Excel, PowerPoint, and Outlook; fluent communication in the English language; ability to travel occasionally between Bank locations as needed. Essential duties include, but are not limited to CSB Cultural Expectations Commit to learning, integrating, and modeling CSB's 'I CREATE' core values: Integrity, Communication, Respect, Encouragement, Accountability, Trust, and Equality Align to bank-wide vision, mission, and business objectives Commit to continuous personal and professional growth in the areas of teamwork, client service, and job specific competencies General Job Duties Practice an exceptional standard of client service/hospitality Master a "client first" approach and encourage it in colleagues Create an observable positive experience for clients Identify client needs and offer bank products/services to clients as solutions to those needs Work with teammates to create a collaborative environment in serving the customer Support and celebrate teammates' growth Adhere to schedule (timeliness) Maintain a positive attitude of helping other team members, inside and outside of the branch with consideration to the ever-changing landscape of staffing, training, and process improvement Maintain awareness of what is required to achieve and maintain profitability for the bank Be willing to ask questions in order to balance the risk to the bank and meeting customer needs Possess knowledge of all CSB products and processes Exhibit a strong commitment to accuracy and attention to detail in transactions, cash drawer management, confidentiality, and client account maintenance Demonstrate the strong communication skills and practices necessary for interactions with customers, the Client Service Manager, the Branch Manager, and colleagues Exhibit a willingness to ask for help when necessary and offer it when asked Perform all client service transactions, including deposits, withdrawals, payments, cashier's checks, money orders, loan advances, and checking cashing Assist clients with debit and ATM card inquiries, including resetting PIN numbers, new card issuance, card closure, travel notifications, card limit changes, and disputes Watch for signs of fraudulent cash and transaction activity in order to protect the bank and clients Assist the Client Service Manager as needed with accurately managing the vault, including maintaining proper cash levels, buying and selling cash as needed, performing vault audits in accordance with bank policy Assist with the balancing and filling of ATMs, auditing ATMs per bank policy, and maintaining proper ATM cash levels Assist new hires/CSSs with questions and training as needed Perform all account maintenance including name and address changes, account owner/signer updates, and account titles Place account holds, stop payments, and wires as needed, following regulatory guidelines and bank policy Process indemnity agreements as needed Open deposit accounts as needed to meet personal and business client needs Process credit card and consumer loan applications Provide financial consultations to clients to determine which product(s) best meet their needs Learn and comply with all applicable banking regulations and related procedures, including Reg CC, Reg B, Reg P, Bank Secrecy Act, etc. Complete UB I training and begin UB II training within 12-24 months of UB I start date Physical Demands Frequent sedentary work that primarily involves sitting and standing for extended periods Frequent repetitive motions that include the hands and/or fingers Constant reaching with hands and arms Constant operation of a computer and other office productivity machinery, such as a calculator, copy machine, phone Constant written and verbal communication with others to exchange information Constant state of awake and alertness Frequent stooping, kneeling, #J-18808-Ljbffr