In-Store Tech Support Specialist

Best Buy is seeking a Geek Squad Agent to be the first point of contact for technology support and solutions at our Newport News store. You will be trained to assess customer needs, perform basic services, and collaborate with other agents on complex repairs.

If friends and family come to you with tech questions, this role may be a perfect fit. Responsibilities include assisting customers through check-in and check-out, diagnosing issues, guiding device setup, and keeping customers informed on