Receptionist - State Farm Agent Team Member

Job Description

Job Description

Benefits:

• License reimbursement
• Bonus based on performance
• Competitive salary
• Flexible schedule
• Opportunity for advancement
• Paid time off
• Training & development

ABOUT OUR AGENCY:
I opened my agency in November 2024 and currently lead a team of three. Before becoming an agent, I spent nine years as a State Farm team member, where I developed a passion for helping customers and building lasting relationships. I graduated from the University of New Mexico with a degree in Business Administration.

Our agency is built on treating others the way we want to be treated. We believe in keeping our word, showing compassion, and creating genuine relationships with our customers. We also enjoy friendly sales competition that pushes us to grow while maintaining a supportive, people-first culture.

Our agency offers PTO, paid holidays, a signing bonus that includes licensing reimbursement, and a strong commitment to work-life balance. We're committed to helping our team members build successful, rewarding careers.

I'm looking for someone who is ambitious, ethical, and takes initiative. If you enjoy working with people, value integrity, and are passionate about helping customers understand their coverage while building lasting relationships, we'd love to meet you.

ROLE DESCRIPTION:
Kathlein Guinn - State Farm Agent is a leading insurance agency dedicated to providing exceptional service to our customers. We are currently seeking a dynamic individual to join our team as a Receptionist - State Farm Agent Team Member.

Our ideal candidate is highly organized, detail-oriented, and committed to contributing to a positive and productive workplace. If you thrive in a supportive role and are eager to learn and grow within the insurance industry, we invite you to apply and become a valued member of our team.

 
RESPONSIBILITIES:  

• Greet customers warmly in person and over the phone, directing them to the appropriate team members.
• Manage appointment scheduling and office communications.
• Assist in handling incoming inquiries and maintaining customer records.
• Engage in conversations with prospective and existing customers, identifying opportunities to offer insurance options.
• Provide excellent customer service and follow up on customers needs.
• Support the team with various administrative tasks and projects.

QUALIFICATIONS:  

• Previous experience in a receptionist or customer service role.
• Communication and interpersonal skills.
• Organizational and multitasking abilities.
• Comfortable with engaging in sales conversations.
• Basic computer skills, including Microsoft Office and CRM systems.