Web Accessibility Specialist

Web Accessibility Specialist

Internationally recognized as a premier museum and research center, the Frick is known for its distinguished Old Master paintings and outstanding examples of European sculpture and decorative arts.

The collection originated with Henry Clay Frick (1849–1919), who bequeathed his home, paintings, sculptures, and decorative arts to the public for their enjoyment. The institution's holdings—which encompass masterworks from the Renaissance through the nineteenth century—have grown over the decades, more than doubling in size since the opening of the museum in 1935. A critical component of the institution is the Frick Art Research Library, founded in 1920 by Helen Clay Frick, daughter of the museum's founder. Recognized as one of the world's top art history research centers, it has served students, scholars, and members of the public free of charge for generations.

The Frick has undergone a comprehensive renovation and was open in a temporary home, Frick Madison, from 2020 through early 2024, while renovations were underway at the mansion on 70th Street. In addition to special exhibition galleries and education spaces, we have added enhanced visitor amenities and accessible spaces. The museum and Art Research Library reopened to the public in April 2025.

We pride ourselves on promoting an open and welcoming workplace culture that supports work-life balance. The Frick strives to provide our employees with competitive salaries and exceptional benefits in a beautiful and pleasant work setting, while offering an excellent opportunity to appreciate some of the world's finest works of art.

The Frick Collection provides equal opportunity to all employees and applicants for employment without regard to personal characteristics such as race, color, religion, sex, age, national origin, disability, pregnancy, genetic information, military or veteran status, sexual orientation, gender, gender identity or expression, marital and civil partnership/union status, alienage or citizenship status, creed, genetic predisposition or carrier status, unemployment status, familial status, domestic violence, sexual violence or stalking victim status, caregiver status, or other characteristics protected by law. This policy applies to all terms and conditions of employment, including, but not limited to, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.

Position Summary

The Web Accessibility Specialist will be an integral part of the Digital Department's Web Team, responsible for ensuring that digital content is accessible to users of all abilities and complies with Web Content Accessibility Guidelines (WCAG). The ideal candidate will communicate effectively with various departments and vendors to develop and apply solutions to meet accessibility standards. This position will audit and identify accessibility issues across all platforms, implement remediation strategies, and integrate accessibility into museum processes. This role will perform user testing including keyboard-only navigation, screen reader testing, and other assistive technologies to provide a high-quality user experience consistent with the Frick's values. As part of the Web team, the Web Accessibility Specialist will support various digital publishing projects, help meet project deadlines and work with the Frick's content management system (Drupal), various web-based platforms, e-commerce platforms, email marketing campaigns, and other assigned initiatives, as needed.

Skills/Experience/Education

We recognize that people come with a wealth of experience and talent beyond just the technical requirements of a job. If your experience is close to what you see listed here, please still consider applying.

• Minimum 3 years' experience in a related web accessibility role.
• Bachelor's degree in information technology (IT), Management Information Systems (MIS), Web Development or related field.
• Strong knowledge of ADA, WCAG (2.1 and above, all levels), and other accessibility regulations.
• IAAP WAS certification required.
• IAAP CPWA certification (Strongly preferred)
• Ability to effectively utilize assistive technologies such as JAWS, NVDA, Voiceover, TalkBack, and other manual and automated testing tools across multiple devices, browsers, and operating systems.
• In-depth, working knowledge of ADA tools and standards for accessibility testing (i.e., WAVE, JAWS, axe, ANDI, and other automated tools or applications). Expertise in ARIA (Accessible Rich Internet Applications) roles
• Familiarity with HTML5 and CSS. Knowledge of JavaScript is a bonus. Understanding of CMS and e-commerce platforms.
• Experience remediating PDFs, Word documents, and web-based forms for accessibility.
• Excellent communication and interpersonal skills, with the ability to document issues and train non-technical staff.
• Excellent attention to detail and problem-solving skills.

Physical requirements are comparable to most office roles. Ability to interact in-person with colleagues. Use common office tools and machines (computer, phone). Ability to traverse throughout the office and building(s) both inside and outside of the museum and visit different levels of the building. Ability to carry/transport materials weighing up to 20 or more pounds.

Benefits of Employment at The Frick Collection

Paid Holidays: All full-time employees are eligible for 14 paid holidays (all federal holidays including Juneteenth, and Election Day), including four floating holidays; two may be used in the first half of the calendar year, two may be used in the second half of the calendar year.

Sick and Vacation Time: Eligible full-time employees accrue up to 12 sick and 15 vacation days their first year of employment. In subsequent years, eligible full-time employees accrue up to 12 sick days and 25 vacation days per year.

Family Leave: We provide all eligible employees with paid bereavement leave and paid family leave, and we adhere to federal family leave laws.

Health, Dental, and Vision Insurance: All eligible full-time employees and their eligible dependents may enroll in employer-sponsored benefit plans. Employees contribute to the cost of health insurance based on income level and type of coverage selected.

Retirement: The Frick supports all employees in planning for retirement. The Frick provides all eligible employees with a defined benefit pension plan, the value of which is equivalent to an additional 12% in compensation. Employees may also choose to make additional contributions to the Frick's Tax Deferred Savings Plan (403(b)).

Short- and Long-Term Disability and Life Insurance: The Frick covers the entire cost of these benefits for all eligible full-time employees. The life insurance benefit is up to three times the employee's annual salary.

Wellness Programs: The Frick offers an Employee Assistance Plan, a discount on Citi Bike memberships, and a discount on bike helmets.

Meal Discount: When employees are working on-site, they may access a discount on food pickup or delivery through Seamless/Grubhub.

Additional Benefits: The Frick also offers eligible employees additional benefits including transit discounts and flexible spending accounts for medical expenses, dependent care, and commuting costs. All employees may access a discount on Museum Shop purchases and in our coffee bar.

Employment Status and Compensation: This role is a full-time exempt role. There is some flexibility for remote workdays. The annual salary for this role is commensurate with skills and experience with a salary range of $70,000-$80,000.