Outage Coordinator

Outage Coordinator

If you enjoy working with a great group of professionals, are accurate, thrive in a fast-paced environment, and enjoy using your analytic and organizational skills, then we have a role for you! Potelco, Inc. seeks an Outage Coordinator to join the team in Sumner, WA.

This role coordinates 24/7 Potelco emergency response crew requests. Provides incident-specific support, coordination, prioritization, tracking, and invoicing for emergency response work received from customers to Potelco Operations. This role will be on a night shift schedule and training occurs in Sumner, WA on the day shift.

Schedule consists of 7 days on; 7 days off

The pay for this role ranges from $28.00 to $32.00 per hour.

Responsibilities

Emergency Response: (75%)

• Initiate and coordinate 24/7 emergency crew requests with operation crews.
• Provides incident specific support, coordination, prioritization, tracking and invoicing for emergency response work received from customers to Potelco Operations.
• Schedule Hydro-Vac Trucks outside of normal business hours.
• Professional communication with internal and external teams.

Administrative Duties: (25%)

• Creating job specific details.
• Monitoring estimated time of restoration, working with internal and external teams to ensure time is adjusted as needed.
• Utilize Microsoft Suite and customized vendor applications for job related tasks.
• Work in a collaborative space to quickly and effectively solve issues.

Minimum Qualifications

High school diploma or equivalent.

• Ability to think analytically and problem solve independently.
• Familiarity with Microsoft Office 365, and various tracking software (training provided).
• Ability to work storms, weekends, holidays and on-call (this is a 24/7 department)
• Ability to multi task, and communicate effectively.
• Ability to prioritize based on size and scope of jobs.
• Ability to function as a team player within a great team
• Must have reliable transportation
• Ability to venture outside of comfort zone, and must have the willingness to learn

Benefits

The pay for this role ranges from $28.00 to $32.00 per hour. Depending on experience.

• 401(k)
• 401(k) matching
• Dental Insurance
• Flexible spending account
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

Compensation Range

The anticipated compensation for this position is USD $28.00/Hr. - USD $32.00/Hr. depending on experience and qualifications.

Equal Opportunity Employer

All qualified applicants will receive consideration for employment and will not be discriminated against on the basis of race, color, religion, national origin or ancestry, sex (including gender, pregnancy, sexual orientation, and/or gender identity), age, disability, genetic information, veteran status, and/or any other basis protected by applicable federal, state or local law. We are an Equal Opportunity Employer, including disability and protected veteran status. We prohibit all types of discrimination and are committed to providing access and equal opportunity for individuals with disabilities. For additional information or if reasonable accommodation is needed to participate in the job application, interview, or hiring processes or to perform the essential functions of a position, please contact us the Company's Human Resources department.