Sales Operations Manager

Sales Operations ManagerCOMPENSATION: $75,000 annually ($100,000+ OTE) LOCATION: Scottsdale, AZ WORKPLACE SETTING: OnsitePOSITION SUMMARY The Sales Operations Manager is responsible for building, optimizing, and scaling the operational infrastructure that enables the sales organization to perform at a high level. This role serves as the operational backbone for Wellness Advisors, Wellness Coordinators, Concierge, and Sales Leadership, ensuring teams have the systems, processes, data, and visibility needed to execute effectively and consistently. Combining strategic thinking with hands-on execution, the Sales Operations Manager works across the full sales journey to identify opportunities, solve operational challenges, and improve how the organization manages leads, pipeline, performance, and customer handoffs. This role partners closely with Sales Leadership and cross-functional teams to turn data into action, strengthen operational discipline, and build scalable processes that support productivity, revenue growth, and an evolving sales organization.ABOUT 10X HEALTH SYSTEM 10X Health System is a pioneering company at the forefront of the health and wellness industry, dedicated to revolutionizing the way individuals approach their personal health and well-being. With a philosophy rooted in the principle that optimal health is the foundation for a life lived to the fullest, 10X Health provides cutting-edge solutions and personalized health plans designed to empower individuals to achieve and maintain peak physical and mental performance. The company's comprehensive approach to health combines the latest advances in medical science, nutrition, fitness, and technology to offer a suite of services that include state-of-the-art diagnostic testing, individualized treatment protocols, and ongoing support from a team of world-class health professionals. 10X Health's commitment to innovation and results has established it as a leader in the health optimization space, catering to those who strive to push the boundaries of what is possible in their health journey.OBJECTIVESSales Performance Analytics & ReportingCRM & Sales Technology AdministrationSales Process OptimizationForecasting, Planning & Sales Leadership SupportCross-Functional Project ManagementSales Enablement, Training & OnboardingQuality Assurance & Operational ExcellenceCross-Functional CollaborationCOMPETENCIESAdvanced proficiency in HubSpot CRM administration, including CRM customization, pipeline configuration, workflow automation, lead routing, and data governanceWorking knowledge of Salesforce administration and CRM best practicesDeep understanding of sales analytics, dashboard development, forecasting, capacity modeling, and business intelligenceAdvanced proficiency in Excel and Google Sheets, including complex formulas, pivot tables, modeling, and data validationKnowledge of sales technology administration, telephony and dialer workflows, integrations, and user acceptance testingExperience with process mapping, SOP development, project management, revenue attribution, and compensation reportingExceptional analytical and structured problem-solving skills with the ability to translate complex data and technical issues into clear business actionsSales, operational, and financial acumen with an understanding of the metrics that drive sales performanceExcellent written and verbal communication skills, including the ability to effectively communicate with executive-level stakeholdersHighly organized with the ability to manage multiple priorities and projects in a fast-paced, evolving environmentAbility to influence without direct authority and drive accountability around decisions and timelinesHigh attention to detail with a continuous improvement mindset and strong sense of ownershipEDUCATION & EXPERIENCE5+ years of experience in Sales Operations, Revenue Operations, Business Operations, CRM Administration, Sales Analytics, or a related functionExperience supporting a high-growth, high-volume sales organizationDemonstrated success improving sales processes, systems, reporting, and CRM adoptionExperience leading cross-functional sales operations or technology initiatives from requirements through implementation and adoptionBachelor's degree in Business, Analytics, Information Systems, Marketing, Operations, or a related field, or equivalent professional experienceHubSpot Certification and/or Salesforce Administrator Certification preferredPMP, Lean Six Sigma, or comparable project or process improvement certification preferredExperience with Power BI, Tableau, Looker, or comparable analytics platforms preferredExperience in healthcare, wellness, direct-to-consumer, subscription, or high-volume phone-based sales organizations preferredPHYSICAL REQUIREMENTSProlonged periods of sitting at a deskCOMMITMENT TO DIVERSITY As an equal opportunity employer committed to meeting the needs of a multigenerational and multicultural workforce, 10X Health System recognizes that a diverse staff, reflective of our community, is an integral and welcome part of a successful and ethical business. We hire local talent at all levels regardless of race, color, religion, age, national origin, gender, gender identity, sexual orientation, or disability, and actively foster inclusion in all forms both within our company and across interactions with clients, candidates, and partners. If you require any accommodations during the application process or have any questions, please contact View email address on click.appcast.io.