Admission Assistant

POSITION SUMMARY Responsible for identifying psycho-social situations, establishing goals for the highest practicable level of well-being and serving as a liaison between residents, families and community resources. PRINCIPAL DUTIES AND RESPONSIBILITIES Participates in initial admission screenings, identifying needs, and meeting with family members. Acts as a liaison and resident advocate by addressing any issues and concerns that may arise among residents, families, staff and outside resources i.e. Department of Aging, Social Security Administration, Medicaid, Ombudsman, etc. Coordinates individual and family meetings as needed or prescribed in the plan of care. Maintains appropriate documentation in the clinical and business records per ministry policy. Other duties as assigned. MANAGEMENT RESPONSIBILITIES N/A EDUCATION AND/OR EXPERIENCE High school diploma or equivalent required. Minimum of one (1) year experience in working with a frail or elderly population preferred. 3-5 years administrative and clerical experience preferred. CERTIFICATES, LICENSES, REGISTRATIONS Current, unrestricted driver’s license in the state which employed preferred. KNOWLEDGE, SKILLS AND ABILITIES Must possess strong collaborative, interpersonal, organizational, multi-tasking, verbal and written communication skills, and a desire to create a high-performance, effective team that can produce consistent, demonstrated results. Must demonstrate on an ongoing basis the ability to develop and maintain good working relationships with co-workers and ministry leadership. Competencies needed for this position include strong interpersonal relationship skills, detail oriented, work in collaboration with others, demonstrate a high degree of integrity and personal commitment, possess strong analytical skills, be able to work independently and manage multiple deliverables at the same time. Ability to function in a matrix environment and demonstrate a passion to succeed be self- motivated, dependable, committed, and a willingness to see a project through to its conclusion. Working knowledge and proficiency with Microsoft Office is required. HOSPITALITY FOCUS We greet residents, employees and guests warmly, by name and with a smile. We treat everyone with courteous respect. We strive to anticipate resident, employee and guest needs and act accordingly. We listen and respond enthusiastically in a timely manner. We hold ourselves and one another accountable. We embrace and value our differences. We make residents, employees and guests feel important. We ask "Is there anything else I can do for you?" We maintain high levels of professionalism, both in conduct and appearance, at all times. We pay attention to details. Catholic Care Center employees are expected to promote a healthy community culture for all residents and employees. This is a whole-person approach to health and wellness which includes eight dimensions of wellness: Emotional, Environmental, Health Services, Intellectual, Physical, Social, Spiritual and Vocational. Through these efforts we can ensure. Equal Employment Opportunity Employer: Catholic Care Center is an Equal Employment Opportunity (EEO) and Affinnative Action employer. Associates and Applicants receive fair and impartial consideration without regard to race, color, religion, national origin, citizenship, gender identity, sexual orientation, age, physical or mental disability, veteran status, genetic data, or other legally protected status. Pay Non-Discrimination Notice: For further information regarding your EEO rights, click on the following link to the "EEO is the Law" poster: EEO is the Law Poster Supplement: Please note that Catholic Care Center will make an offer of employment only to individuals who have applied for a position using our official application. Be on alert for possible fraudulent offers of employment. Catholic Care Center will not solicit money or banking information from applicants. E-Verify Statement: This employer participates in the Electronic Employment Verification Program. . #J-18808-Ljbffr