Manager - IT Applications Lab Systems

Build Our Future Together

At Regeneron, we use science and innovation to develop life-changing medicines for people with serious diseases. We are seeking an IT Applications Manager — Lab Systems (Associate Manager or Manager) to join our IOPS IT team, leading the Laboratory Systems team responsible for the lifecycle development, maintenance, and compliance of laboratory software across our QC, Chemistry, Micro, and Virology labs. In this role, you will oversee system administration, validation, and compliance activities for benchtop and instrument software systems — while collaborating with QA, IT leadership, and cross-functional lab teams to ensure systems are maintained in a compliant and audit-ready state. This position offers the opportunity to contribute to a fast-growing, science-driven organization making a meaningful difference to patients worldwide.

When & Where

Location: Troy, New York, United States

Work model: Monday - Friday 8am - 4:30pm

Discover Your Role

Lead and develop the Lab Systems team, overseeing system administration and enhancements for benchtop computer systems and instrument software including Endoscan V, SoftMax Pro, and DataPro2 across the Rensselaer site

Supervise team performance management and people development activities; serve as technical coach and mentor for direct reports

Coordinate requirements gathering, system design priorities, and implementation timelines across functional laboratory departments; develop and revise methods, record keeping, policies, and procedures in compliance with regulatory requirements

Collaborate with QA to ensure validated QC computers and software are maintained in a validated state; implement change control following established procedures and support Laboratory validation activities following SDLC design methodology

Investigate and resolve computer software and IT hardware issues with QC instrumentation; support preparation of teams for regulatory and internal audits

Partner with business teams and IT leadership to help develop strategy for a growing organization and team; manage operational budgets and contribute to longer-term Lab Systems planning

Knowledge of cGMP, GAMP, 21 CFR Part 11, and Annex 11; strong understanding of ALCOA+ principles and data integrity in biopharmaceutical production

ITIL certification and project management training preferred

Knowledge of helpdesk ticketing systems such as ServiceNow and Regulatory Asset Manager systems advantageous

This Role Requires

Bachelor's degree in Information Technology, Science, Engineering, Computer Science, or a related field

Associate Manager: 6+ years of relevant experience with 2+ years managing teams

Manager: 7+ years of relevant experience with 3+ years managing teams

May consider experience in lieu of education. Level is determined based on qualifications relevant to the role