Claims Specialist

The mission of the Idaho Industrial Commission is to fairly administer the Idaho Workers' Compensation Law.

Applications will be accepted through 4:59 PM MST on the posting end date.


If you are a current or temporary State of Idaho employee you MUST apply through your internal Luma account.

The position is in the Boise Office on the Chinden Campus, 11321 West Chinden Blvd, Building 2.


The Idaho Industrial Commission is currently recruiting for a Claims Specialist working in the Claims and Benefits Department. This position processes electronic claim filings, performs a variety of calculations to determine whether benefits were paid accurately, and communicates with trading partners. The incumbent will need a strong attention to detail, be organized and self-motivated, and possess effective learning skills. The incumbent will also require the ability to resolve complex issues, interpret data, and handle multiple assignments while meeting timelines.

EXAMPLE OF DUTIES:

• Review, process, and approve electronic reports ensuring accurate payment of benefits
• Perform advance level math calculations
• Gather information, issue correspondence, and make independent decisions
• Provide report guidance and feedback to trading partners to ensure accurate reporting
• Utilize independent judgment and discretion when completing assignments
• Provide back up and relief support for the agency reception area and mail room

MINIMUM QUALIFICATIONS:

Experience:

• Monitoring an electronic records system to identify and correct errors
• Researching a variety of sources to resolve problems
• Interpreting, explaining and applying regulations, laws, or complex policies to carry out assignments
• Entering and retrieving data using a computerized records system

PREFERRED QUALIFICATIONS:

Experience:

• Using word processing and spreadsheet software at an intermediate skill level
• Performing complex math calculations

Good knowledge of:

• Rules of effective English usage, spelling, punctuation, and grammar

What's In It for You?

• Affordable benefits including medical, vision, and dental insurance
• PERSI defined benefit retirement plan
• Paid sick and vacation leaves start accruing your first day
• 11 paid holidays per year
• Paid Parental Leave covering the birth or adoption of a child for up to 8 weeks
• Permanent, full-time classified employment status after successful completion of an entrance probation
• Working in an office environment with other talented and highly motivated individuals
• Beautiful state campus with lots of free parking, walking paths, and centrally located in the valley on Chinden Blvd. in Boise
• The State of Idaho is a qualifying employer for Public Service Loan Forgiveness (PSLF)

EEO/ADA/Veteran:

The State of Idaho is committed to providing equal employment opportunities and prohibit discrimination against qualified individuals based on their status as protected veterans or individuals with disabilities and prohibit discrimination against all individuals based on their race, color, religion, political affiliation or belief, sex, national origin, genetics, or any other status protected under applicable federal, state, or local laws.

The State of Idaho is committed to access and reasonable accommodations for individuals with disabilities, auxiliary aids and services are available upon request. If you require an accommodation at any step in our recruitment process, you are encouraged to contact View phone number on click.appcast.io (TTY/TTD: 711), or email View email address on click.appcast.io. (If you have a contact for applicant accommodations at your agency, please replace the contact information).

Preference may be given to veterans who qualify under state and federal laws and regulations.