Senior ServiceNow Discovery Developer

Job Title: Senior ServiceNow Discovery Developer
Duration: Full-Time Hire / Permanent Role
Location: Birmingham, AL or Knoxville, TN or Columbia SC or Lafayette, LA.
Work Mode: Hybrid - 3days onsite – 2 days remote

Position Description
Systemone is seeking a Senior ServiceNow Discovery Developer to support the implementation, configuration, and ongoing optimization of ServiceNow Discovery within a cloud focused enterprise environment. This role will be responsible for improving visibility into infrastructure assets, supporting CMDB accuracy, and helping ensure reliable discovery of on premises and cloud resources.

The ideal candidate will bring strong hands on experience with ServiceNow Discovery, MID Server configuration, Discovery Patterns, IRE, and CMDB health. This role also requires the ability to troubleshoot discovery issues across credentials, integrations, network paths, and cloud environments, with a strong emphasis on AWS based infrastructure.

Required qualifications to be successful in this role

• 5+ years of relevant experience
  Strong hands on experience implementing, configuring, and supporting ServiceNow Discovery
• Deep understanding of MID Servers, Discovery Patterns, Sensors, probes, and related discovery components

• Experience with Identification and Reconciliation Engine, CMDB relationships, and CMDB health management
• Ability to discover and manage cloud resources across AWS, Azure, and GCP within the ServiceNow CMDB
• Solid understanding of cloud infrastructure, networking concepts, credentials, firewalls, and infrastructure integrations
• Working knowledge of Python scripting for automation, troubleshooting, and tooling support
• Experience troubleshooting Discovery performance issues, credential failures, and incomplete or inaccurate scan results
• Familiarity with AWS services and AWS heavy enterprise environments
• Comfortable using AI assisted development tools such as GitHub Copilot, ServiceNow AI tools, or GenAI coding assistants
• Strong problem solving skills and the ability to work with infrastructure, cloud, and platform teams to resolve discovery gaps
• ServiceNow Discovery certification is required.

Desired Skillset:

• AWS experience preferred; AWS certifications are not explicitly required.

Education:
?Bachelor's degree in Computer Science, Information Technology, Engineering, or a related field preferred

Ref: #404-IT Pittsburgh

System One, and its subsidiaries including Joulé, ALTA IT Services, TeamPeople, and Mountain Ltd., are leaders in delivering outsourced services and workforce solutions across North America. We help clients get work done more efficiently and economically, without compromising quality. System One not only serves as a valued partner for our clients, but we offer eligible employees health and welfare benefits coverage options including medical, dental, vision, spending accounts, life insurance, voluntary plans, as well as participation in a 401(k) plan.

System One is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, age, national origin, disability, family care or medical leave status, genetic information, veteran status, marital status, or any other characteristic protected by applicable federal, state, or local law.