IH Cashier

Icehouse Seasonal Position

Located at the heart of the Edgewaters outdoor Plaza, The Icehouse is where we see all the action! We are proud to announce that the Icehouse will be open serving snacks, bites, beer, wine and draft cocktails. This is a seasonal position.

Job Description

• Deliver exceptional service to the customers directly through quick food and beverage service.
• Assist in the daily opening, closing, and upkeep of the Icehouse concessions area.
• Efficiently ringing in food and drink orders.
• Stocking food and beverage items daily based on business volume.
• Batching craft cocktails based on recipe specifications.
• Assist other Icehouse staff in customer service, food delivery and general care of the concession area.
• Prepare food items to meet concession guidelines and recipe specifications.
• Provide a safe, courteous, and efficient experience for our customers.

What We Have

• Employer provided training.
• Flexible scheduling.
• A team focus on support and success.
• Beautifully appointed facilities and top of the industry products and supplies to ensure our staff have everything they need to deliver exceptional experiences for our customers.
• Discounts to our onsite restaurants.
• Discounts to our onsite full-service spa and retail shop, as well as discounted stays at affiliated hotels.
• Discounted off-site parking for part-time & seasonal team members, or a supplied Madison Metro bus pass.

What You Have

• No experience necessary. Experience in food & beverage service within a hotel/resort setting is a plus.
• The focus to ensure correct order taking and prompt service while allowing guests the freedom to customize orders to their needs.
• A caring, positive attitude with a genuine interest in ensuring our customers have memorable experiences.
• The ability to physically perform the duties required of a team member - including carrying food trays, delivering drinks, carrying drinking glasses, plate ware and flatware through kitchen areas, occasionally moving tables and chairs.
• Ability to prepare basic food items in a concession setting.
• The ability to multi-task and assist multiple guests at a time, including providing information about the Edgewater Hotels layout and offerings in other departments.
• Excellent customer service skills with the desire to work in a team environment.
• A self-driven, entrepreneurial attitude towards achieving your goals.
• The ability to work outside and on your feet for most of each shift.

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.

Additional Qualifications

• Must be available for a minimum of three (3) shifts per week.
• Demonstrated experience and knowledge of general safety practices.
• Excellent interpersonal skills and a team player attitude.
• Willingness to learn new concepts and ideas.
• Ability to communicate effectively, both verbally and in writing.
• Ability to handle multiple tasks and priorities.
• Interact with all levels of customers and hotel management.

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.

Working Conditions

This position operates in a counter-service, professional environment. Crew members are required to use standard equipment such as point-of-sale computers, cash registers, and are required to work in our kitchen areas.

Physical Abilities

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.

While performing the duties of this job, the employee is regularly required to talk and hear. This position is very active and requires standing, walking, bending, kneeling, stooping and crouching. Must be able to read, write and determine wait time based on Icehouse procedures. Must be able to visually scan the work areas to ensure cleanliness and safety standards are being upheld. The position spends the majority of their scheduled shift outside. The position may require occasional lifting of products weighing up to 50 pounds, shovel ice and snow, and work outside in winter weather conditions.