Hospitality Manager

The Hospitality Manager oversees dining room and concierge culinary services in a senior living community, ensuring exceptional resident experiences. This role includes leading hospitality training, managing resident interactions, documenting preferences, maintaining safety and sanitation standards, and coordinating with kitchen and administrative teams. The ideal candidate is a hands-on leader with strong experience in hospitality and food service management.

Key Responsibilities:

• Deliver high-quality dining experiences and personalized service.
• Supervise and train front-of-house staff in hospitality standards.
• Maintain visible presence during peak mealtimes.
• Manage special events, private dining, and resident committees.
• Ensure compliance with food safety, sanitation, and regulatory standards.
• Oversee inventory, cost control, and budget adherence.
• Collaborate on menu planning and communicate updates to residents.
• Recruit, train, and evaluate staff; foster a culture of teamwork.

Qualifications:

• Associate degree in hospitality or related field preferred; HS diploma required.
• 5+ years in food & beverage management, ideally in senior living or hospitality.
• ServSafe certification preferred.
• Strong leadership, customer service, and communication skills.
• Knowledge of food safety and sanitation regulations.
• Ability to work flexible hours, including weekends and holidays.