Automotive Service Manager

Description Automotive Service Manager We're a results-focused, performance-driven team that knows how to deliver. Every role here plays a key part in shaping an exceptional experience for our customers and for each other. We offer the kind of benefits you'd expect from a larger organization — plus a few that give us an edge over the competition. And the best part? You'll be joining a genuinely solid team that sets the standard for speed, accuracy, and service. Apply today! Every application is reviewed by a real member of our recruiting team. If you're a match, one of our recruiters will personally call you this week . Compensation & Benefits Competitive hourly rate + commission and overtime opportunities Paid vacation and holidays Medical, dental, vision, life, and supplemental insurances 401(k) with company match Employee discounts, referral bonuses and ASE reimbursement Genuine career growth — with progression into Store Manager or Multi-Unit leader , evidenced by hundreds of team member promotions. Service Manager: Lead the service team — train, coach, and motivate techs & advisors to perform at their best Be the bridge between mechanics and customers : explain repairs, recommend services, and close sales with confidence Drive store performance by hitting and exceeding sales & service targets Partner with Store Manager on daily operations, scheduling, and compliance Keep the shop efficient, safe, and aligned with company standards Ensure every customer gets world-class service that builds loyalty and trust What Makes You a Great Fit At least 1–3 years of experience in automotive service management or retail repair leadership Strong background in service sales (tires, brakes, maintenance, or mechanical) Proven ability to lead a team in a high-volume, fast-paced environment Excellent communication and problem-solving skills Valid driver's license + ability to lift 70 lbs (jumping in when needed is part of the job) A self-starter who thrives on results, accountability, and growth Open availability, including weekends , to lead and support the team during peak business times American Tire Depotis an Equal Opportunity Employer. We celebrate diversity and are committed to a respectful, inclusive workplace.