Head Teller

Description

Join Our Team as a Head Teller at CCFBank!

Are you a motivated, detail-oriented professional with a passion for delivering outstanding customer service? If so, we’d love to meet you! CCFBank is a thriving financial institution with branches across Wisconsin and Minnesota, and we’re looking for a dynamic leader to guide our Teller Team.

As a Head Teller , you’ll play a key role in creating exceptional banking experiences for our customers. You’ll lead by example, support your team’s growth, and help us live our mission of Making More Possible . If you're community-minded and excited about making a positive impact, this could be the perfect fit.

What You’ll Do

• Lead and supervise the Teller team, assigning daily responsibilities and overseeing performance.
• Handle personnel tasks including scheduling, approving timesheets, conducting interviews, and completing performance reviews.
• Ensure accurate processing of deposits, withdrawals, loan payments, and other transactions in line with bank policies.
• Maintain compliance through routine audits and adherence to procedures.
• Manage branch cash operations, including vault and ATM balancing and currency orders.
• Foster a positive, growth-oriented environment through clear communication and effective delegation.
• Support customers and team members with professionalism and care.
• Perform additional duties as needed.

What We’re Looking For

• Associate’s degree in accounting, finance, economics, or a related field.
  • Or three years of directly related experience in lieu of a degree.
• At least two years of customer service experience.
• Minimum two years of supervisory experience.
• Strong communication and relationship-building skills.
• A proactive, team-focused mindset with a knack for motivating others.

Why You’ll Love Working Here

• Growth Opportunities – We invest in your development and offer clear paths for advancement.
• Supportive Culture – Work with a team that values collaboration, respect, and fun.
• Community Impact – Be part of a company that gives back and makes a difference.
• Competitive Benefits & Perks – Enjoy a comprehensive benefits package and perks that support your well-being.
  • Health, Vision & Dental Plans
  • Health Savings Account (HSA) with CCF Contributions
  • Flexible Spending Account
  • Employer Paid Life Insurance and Long Term Disability Plans
  • Voluntary Life Insurance and Short Term Disability Plans
  • Accident and Critical Illness Plans
  • Hospital Indemnity
  • 401K Retirement Plan and Company Match
  • Paid Time Off and Paid Holidays
  • Parental Leave
  • Paid Time Off Cash Out

Why This Role Could Be your Next Great Move

• Full-time role (40 hours/week)
• Monday-Friday schedule with occasional Saturdays
• Competitive pay ranging from $18.50 - $22.42 hourly (may vary based on experience)
• Annual bonus eligibility (1.5%-3% of salary based on performance)

CCFBank is committed to fostering and cultivating an inclusive and diverse culture and we are proud to be an Equal Opportunity Employer, including disability and veterans.