Administrative Entity (AE) and Provider Oversight Lead

Statement Of Work Administrative Entity (AE) And Workload Manager Oversight Lead

Minimum Qualifications:

• Bachelor's Degree in Human Services and at least five (5) years' experience in related field.
• 1+ years experience as BHSL workload manager strongly recommended
• Ability to orally communicate effectively in English with others in all levels of group and individual contacts.
• Ability to communicate effectively in writing, using the English language, including computer based communication using e-mail, word processing, and data base systems.
• Intermediate computer skills including use of Microsoft Office software and web based applications
• Ability to work with automated systems and enterprise platforms
• Ability to work independently and follow direction to complete projects and tasks
• Able to analyze systems and develop efficient solutions to work across regions
• Ability to create tracking tools and analyze data and trends
• Ability to mentor and train
• Ability to create and draft multimedia presentations

Role Description:

Monitors and tracks provider issues, serious incidents and licensing issues. Reviews and analyzes AE data to determine necessity of sanctions. Assists in management of program initiatives including Regulatory Updates, Enterprise Licensing and Regional Consistency Reviews and approves responses to correspondence from providers, families, legislators and the community. Provides general leadership and training for workload managers to ensure efficiency and consistency per the direction of executive management Manages appeal processing, ECM data entry and tracking Manages the BHSL HQ email inquiries Manages Right to Know Law requests for BHSL

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.