Dispatcher (Oil & Gas / Industrial Staffing) - Houston, TX

Department: Operations / Dispatch

Reports to: Operations Manager / Branch Manager

Location: Houston, TX (in-office; some after-hours/on-call as needed)

Job Type: Full-Time (can discuss contract-to-hire)
About the Role

We're hiring a Houston-based Dispatcher to coordinate field personnel, job orders, and day-to-day execution for oil & gas and industrial projects. This role is the hub between the client, the field workforce, and internal recruiting-keeping schedules tight, communication clear, and problems solved fast.If you're calm under pressure, strong on the phone, and naturally organized, you'll do well here.
What You'll Do

• Dispatch and schedule field personnel to job sites based on skills, location, and availability
• Confirm worker readiness (site requirements, PPE, reporting instructions, travel details)
• Communicate job details clearly by phone/text/email and reduce no-shows/fall-offs
• Handle last-minute changes: call-outs, extensions, early releases, and urgent fills
• Maintain accurate dispatch notes, worker status, and job updates in the ATS/dispatch tracker
• Coordinate with recruiting to prioritize sourcing for urgent orders and upcoming projects
• Provide clients with real-time updates on ETAs, replacements, and manpower coverage
• Support incident/escalation communication (site issues, delays, conflicts) and route to leadership as needed
• Assist with timesheet/time-tracking coordination and basic documentation follow-up

Required Qualifications

• Dispatching experience (staffing, oilfield services, logistics, transportation, or similar)
• Oil & gas / industrial environment familiarity (understands field expectations and urgency)
• Strong communication skills-clear, direct, professional with clients and workers
• High attention to detail (names, times, locations, requirements-no missed steps)
• Comfortable with high call/text volume and rapid prioritization
• Based in Houston, TX

Assets (Nice to Have)

• Experience dispatching roles like: operators, drivers, techs, mechanical/pipe trades, turnaround crews
• Familiarity with onboarding/compliance steps (drug tests, background checks, site orientations)
• Experience using an ATS or dispatch tools (Breezy or similar)
• Bilingual English/Spanish

Schedule / Working Conditions

• Standard schedule is Monday-Friday with flexibility
• Some early mornings, evenings, and occasional weekend/on-call coverage depending on project demand
• Fast-paced environment-success is measured by fill rate, response time, and client satisfaction

To apply: Send your resume and a short note on the type of teams you've dispatched (industry, crew size, and shift patterns).