Senior Director of Product, Product Owner, API Marketplace

hackajob is collaborating with J.P. Morgan to connect them with exceptional professionals for this role.

JOB DESCRIPTION

Ignite your passion for product innovation by leading customer-centric development, inspiring solutions, and shaping the future with your strategic vision and influence. We're looking for bold and passionate people to be a part of our mission to create the world’s best API platform. 

As a Product Director in API Marketplace team, you lead innovation through the development of products and features that delight customers. As a leader on the team, you leverage your advanced capabilities to challenge traditional approaches, remove barriers to success, and foster a culture of continuous innovation that helps inspire cross-functional teams create groundbreaking solutions that address customer needs. As Senior Director, Product Management you will lead the API Marketplace product, responsible for capabilities such as the external developer portal, the API product catalog, billing, quota management, and others that support both 3rd party and first party developers. You will set and lead a vision across API Marketplace for the next generation of the third-party and first-party API developer platform.

The API Marketplace team is responsible for making the API Developer ecosystem more valuable for both first party and third-party developers by delivering the framework, platform capabilities and experiences that tie together and enhance the Chase experience. We are at the center of enabling the Chase business to deliver across multiple business lines and channels. We play a critical role in customer and regulatory trust and security, as the API Management Platform is the entry point to Chase products. We allow third party partners to self-serve onboarding and client credentials through  . Finally, we have an important role to play in ensuring the Platform SLAs are met for the API Management Product with sub second responses.

Job responsibilities

• Oversees the product roadmap, vision, development, execution, risk management, and business growth targets

• Leads the entire product life cycle through planning, execution, and future development by continuously adapting, developing new products and methodologies, managing risks, and achieving business targets like cost, features, reusability, and reliability to support growth

• Coaches and mentors, the product team on best practices, such as solution generation, market research, storyboarding, mind-mapping, prototyping methods, product adoption strategies, and product delivery, enabling them to effectively deliver on objectives

• Owns product performance and is accountable for investing in enhancements to achieve business objectives

• Monitors market trends, conducts competitive analysis, and identifies opportunities for product differentiation

• Create, develop, and drive the roadmap for the products within the organization.

• Lead a team of Product Managers, partner with Engineering, UX and Data/Analytics peers, and coordinate across product areas to align on a coherent strategy to onboard and support the lifecycle of API products in the API Marketplace for both first party and third-party developers

• Engage with partner facing teams, third-party and first-party developers to understand their needs and establish strategies based on their needs to enhance their interactions with Chase APIs.

• Making product decisions using data analytics and understanding product usage patterns

• Leading product management with a passion for people leadership rooted in helping your team do their best work, hiring, and performance mentoring

• Applying frameworks to balance technical debt reduction with introducing innovations

Required qualifications, capabilities, and skills 

• 8+ years of experience or equivalent expertise delivering products, projects, or technology applications

• Extensive knowledge of the product development life cycle, technical design, and data analytics

• Proven ability to influence the adoption of key product life cycle activities including discovery, ideation, strategic development, requirements definition, and value management

• Experience driving change within organizations and managing stakeholders across multiple functions

• Bachelor’s degree in computer science or equivalent practical experience 

• 8+ years of professional experience in product leadership or 8+ years with an advanced degree 

• Experience building, scaling, and managing product management teams and working with cross-functional teams. 

Preferred qualifications, capabilities, and skills

• Recognized thought leader within a related field 

• 8+ years of professional experience with product management in software/web technologies. 

• Experience with products related to APIs, SDKs, Developer Platforms or Authentication. 

• Experience engaging stakeholders across an organization to set strategy and align on priorities. 

• Technical understanding to work with code, postman, and understand trade-offs across different APIs, and chart the best path forward. 

• Passion for building high-quality user experiences and a commitment to product excellence.

ABOUT US

Chase is a leading financial services firm, helping nearly half of America’s households and small businesses achieve their financial goals through a broad range of financial products. Our mission is to create engaged, lifelong relationships and put our customers at the heart of everything we do. We also help small businesses, nonprofits and cities grow, delivering solutions to solve all their financial needs. 

We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process. 

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.

Equal Opportunity Employer/Disability/Veterans

ABOUT THE TEAM
Our Consumer & Community Banking division serves our Chase customers through a range of financial services, including personal banking, credit cards, mortgages, auto financing, investment advice, small business loans and payment processing. We’re proud to lead the U.S. in credit card sales and deposit growth and have the most-used digital solutions – all while ranking first in customer satisfaction.