Digital Communications Associate

Responsibilities and duties:

• Review web content requests and make regular content/video updates to intranet pages and third-party sites, ensuring searchability, accuracy and adherence to design guidelines
• Build and maintain relationships with stakeholders including Employee Communications, Employee Experience, IT, and Support
• Use approved AI tools (ChatGPT, Claude, Copilot, etc.) to draft, edit, summarize and repurpose intranet content, applying human review to ensure accuracy, tone and brand consistency
• Utilize analytical tools and evaluate intranet engagement data to identify key insights and inform content strategies

Requirements:

• BA/BS degree in Communications, Marketing or similar field
• 1-3 years of experience with web content management
• Experience with Adobe Experience Manager and Adobe Analytics a plus
• Hands-on experience using AI tools, including writing effective prompts and critically evaluating and fact-checking AI output
• Strong writing and editing skills and attention to detail
• Demonstrated understanding of information architecture, web design and usability best practices
• Ability to learn quickly and work independently to successfully manage multiple projects and competing deadlines
• Ability to manage cross-functionally, persuade, influence and build relationships to achieve program objectives
• Incredible organizationalskills and relentlessfollow through
• A passion for operational excellence and commitment to delivering exceptional user experience

For a confidential discussion or to find out more, contact (Recruiter name) on (Phone number) or apply now.