Account Associate - State Farm Agent Team Member

Job Description

Job Description

Benefits:

• Bonus based on performance
• Competitive salary
• Flexible schedule
• Health insurance
• Opportunity for advancement
• Paid time off
• Training & development

ABOUT OUR AGENCY:
I opened my agency in February of 2022, and today our team includes seven dedicated members who truly operate like one big family. We’ve built an amazing, drama-free culture where everyone supports one another, celebrates wins together, and holds each other to a high standard. That mindset has paid off — we consistently rank among the top seven agencies in our territory of more than 50 agents, driven by a shared culture of winning and accountability.

We offer health benefits, licensing reimbursement, and a strong focus on work–life balance. Team members also have the opportunity to earn a paid trip for themselves and a guest when both individual and office goals are achieved. This is the kind of environment where people have each other’s backs, enjoy coming to work, and are proud to be part of something successful and supportive.

ROLE DESCRIPTION:
As Account Associate - State Farm Agent Team Member for Caleb Lonsberry - State Farm Agent, you are vital to our daily business operations and customers’ success. You grow our agency through meaningful customer relations and acting as a liaison between customer needs and agency departments. You improve the lives of our customers by proactively marketing relevant products and services.

Grow your career as you better your community. As an attentive, sociable, and sales-minded professional, we are eager to have you on our team.

RESPONSIBILITIES:

• Manage customer accounts and update information in the database.
• Assist customers with policy changes and inquiries.
• Process insurance claims and follow up with customers on claim status.
• Coordinate with underwriters to ensure timely policy issuance.

QUALIFICATIONS:

• Strong organizational skills and attention to detail.
• Excellent customer service and communication skills.
• Previous experience in insurance or a related field preferred.