Concessions Supervisor — Stadium Operations Lead

Title Hourly Supervisor - Paycor Stadium - Concessions Requisition #: 654316 Location Cincinnati, OH, 45202 Job Description The Hourly Supervisor is responsible for improving the profitability of Operations. This person will ensure the highest level of customer service, safety, sanitation, quality, and consistency while driving sales and controlling costs. Compensation Hourly rate: $20.00 to $20.00 Benefits Aramark offers comprehensive benefit programs and services for eligible employees including medical, dental, vision, and work/life resources. Benefits may include retirement savings plans such as 401(k) and paid days off such as parental leave and disability coverage. Benefits vary by location. Job Responsibilities Controls the labor costs by supervising daily staffing levels while driving efficiency from all staff. Retains control of production costs, supply costs, and inventory by adhering to all standards of operation. Audits service and quality on a regular basis. Adheres to all standards and established tracking procedures daily. Develops and implements strategies to achieve customer satisfaction goals. Supervises teamwork and service on a regular basis. Supervises day‑to‑day employee issues in a professional manner while adhering to all Aramark policies and procedures. Supports and implements training programs that develop skills to better serve guests, build repeat business, grow revenue, and improve morale. Assists in annual employee reviews and supervises interim performance issues. Supervises accurate adherence to Aramark's time and attendance procedures. Ensures staffing levels are consistent with established guidelines and makes daily adjustments based on business needs. All employees are trained according to company standards for safety, health, and sanitation procedures. Qualifications Must have 3–5 years of relevant experience. Current certifications as needed. This role may have physical demands including, but not limited to, lifting, bending, pushing, pulling, and/or extended walking and standing. This role may also require uniforms and/or use of Personal Protective Equipment (PPE). EEO Statement At Aramark, we believe that every employee should enjoy equal employment opportunity and be free to participate in all aspects of the company. We do not discriminate on the basis of race, color, religion, national origin, age, sex, gender, pregnancy, disability, sexual orientation, gender identity, genetic information, military status, protected veteran status or other characteristics protected by applicable law. #J-18808-Ljbffr Aramark