Patient Care Coordinator

Job Description

Job Description

Benefits:

• Dental insurance
• Health insurance
• Paid time off
• Vision insurance
• 401(k) matching

• Welcome all patients with an inviting and positive attitude.
• Check patients in and collect copays.
• Check patients out and schedule follow-up appointments.
• Ensure provider's schedules are full and if there are openings call patients on the waitlist.
• Schedule and confirm appointments for existing patients.
• Assisting provider with filling out paperwork brought in by the patient and or faxed by insurance company/EDD and assist with letters when needed.
• Relaying patient messages/concerns to providers via email and effectively communicate back to patients what the provider's response is.
• Answering and returning patient calls as well as responding to their voicemails in a timely manner.
• Being a team player who is willing to help when and where it is needed.
• Flexibility with locations if coverage is needed.
• Ability to handle a high volume office.

• Previous experience or training/education working in a medical facility.
• Must be friendly, outgoing, people oriented.
• Excellent communications skills, both written and oral.
• Telephone and computer skills.
• Must be able to prioritize multiple tasks at once, and deal with high levels of stress in an environment of changing priorities.
• Intermediate math and computer skills.
• Must be able to interact with all levels of staffing in a professional manner.

• High School Diploma required. College or college-equivalent education is preferred.
• Psychiatric practice experience recommended.
• Medical Assistant Certification (Preferred).
• BLS/CPR Certification (Required).

• PNS offers a competitive compensation package including; Medical, dental, vision, and paid time off.
• Hourly rate based on skill, experience and tenure of your profession.