Mobile Medication Transport Specialist

Job Description

Job Description

Description:

Since 1972, Therapeutic Health Services (THS) has provided evidence-based, culturally appropriate and compassionate behavioral health treatment, programs and services for children, youth, and families with substance use and mental health disorders. We are on the frontlines:

• Fighting the region’s opioid epidemic
• Providing behavioral health support for those experiencing homelessness
• Lowering barriers to behavioral health for youth and adults who have had challenges accessing quality care
• Specialists in serving the needs of the BIPOC and LGBTQIA communities
• A family of caring and compassionate providers dedicated to serving the most vulnerable in our community

As a Mobile Medication Transport Specialist (MMU), you'll play a critical role in delivering essential services to our local communities. You'll ensure the safe and efficient transport of MMU staff to designated locations, assist with vehicle operations, and provide excellent customer service to patients and community members.

REPORTS TO: Chief of Staff

Schedule: 5:30 AM - 2:00 PM Monday, Tuesday, Wednesday or 5:30 AM - 2:00 PM Thursday, Friday, Saturday

ESSENTIAL DUTIES & RESPONSIBILITIES :

1. Safe and Timely Transportation:?

a. Safely drive the Mobile Medication Unit to scheduled service areas, ensuring the safety of all passengers and timely arrival at each location.

b. Be responsible for the vehicle's readiness before and after transport.

2. Vehicle Maintenance and Inspections:?

a. Conduct routine vehicle inspections, including checks of tire pressure, fluid levels, and safety equipment.

b. Perform basic maintenance tasks (e.g., refuel, monitor security systems, empty waste tanks) to ensure the MMU is always in optimal working condition.

3. Support MMU Operations:?

a. Assist the MMU staff with operational tasks on the vehicle, including setup, breakdown, and ensuring the vehicle’s various systems are functional (e.g., medical equipment, security systems).

4. Patient & Community Engagement:?

a. Be available to answer inquiries from patients, family members, and community members in a friendly, professional manner.

b. Provide accurate information about services and resources, while maintaining patient confidentiality at all times.

5. Safety & Security Protocols:?

a. Uphold safety protocols around the MMU, ensuring the safety and confidentiality of all patients.

b. Respond to incidents as necessary, including de-escalating tense situations and following established procedures for crowd control and safety.

6. Reporting & Incident Management:

a. Monitor and report any vehicle malfunctions, technical issues, or safety concerns.

b. Ensure the smooth operation of vehicle-related systems, including security cameras, panic buttons, and communication devices.

7. Compliance & Professionalism:?

a. Follow all THS policies and procedures, including those related to safety, confidentiality, and conduct.

b. Complete all required paperwork and incident reports promptly.

c. Adhere to all relevant traffic laws, public health guidelines, and professional standards.

8. Perform other duties as required.

EDUCATION, EXPERIENCE, TRAINING, & HIRING REQUIREMENTS :

1. High school diploma or equivalent.

2. Minimum of 2 years of professional/commercial driving experience, particularly in urban areas with heavy traffic. Experience with driving larger vehicles (school busses, long-haul trucking, etc.) is preferred.

3. Valid Washington State driver’s license with a clean driving record and no history of major traffic violations within the last three years.

4. Current First Aid and CPR certification (or ability to obtain certification within 30 days of hire).

5. Strong interpersonal and communication skills to effectively engage with patients, staff, and community members.

6. Ability to work independently and as part of a team.

7. Basic computer proficiency and ability to assist in vehicle-related technical tasks.

8. A positive and proactive attitude, with a strong commitment to professionalism and patient confidentiality.

PHYSICAL REQUIREMENTS:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.

• Ability to converse with and listen to people in many different settings
• Ability to use a computer and telephone, as well as other standard office equipment
• Mobility requirements may involve navigating various work areas, including stairs or ramps.
• Ability to occasionally push, pull, lift, and/or carry supplies up to 25 pounds
• Work takes place in a social services environment where long periods of sitting, working on a computer, and standing (with accommodations provided for specific positions).
• Travel to program sites and meetings outside the site and around the county are necessary
• Ability to work in an environment where there may be animals present, including dogs

*In compliance with the ADA Amendment Act, should you have a disability that requires assistance and/or reasonable accommodation with the job application process, please contact the Human Resources department.

WORKING CONDITIONS :

The work environment characteristics described below are representative of those an employee encounters while performing the essential functions of this job:

1. Frequently exposed to indoor non-weather conditions within a fast-paced work environment.

2. The noise level is frequently in the moderate to quiet ranges.

3. Pet-friendly work environment.

Benefits:

• Are offered to all Full-Time & Part-Time staff.
• Employer paid medical/dental/vision insurance packages.
• Employer paid life insurance.
• 12 accrued vacation days per year.
• 12 days sick leave accrual per year.
• Mental Health Day.
• 1 Personal Day.
• 12 Paid Holidays.
• Flexible Spending Plan.
• 403(b) Retirement plan.
• Employee Assistance Program.
• Training Allowance/License Reimbursement.
• We are also a Second Chance Employer.

Equal Employment Opportunity Statement

Qualified individuals must be able to perform the essential functions of the position with or without reasonable accommodation. Accommodations may be provided in accordance with applicable federal and state laws. We are an Equal Opportunity Employer and value diversity in our workforce.