Store Sales Manager

Connected International, Inc. (Connected Cannabis Co.) is a leading vertically integrated cannabis company based in Sacramento and operating in California, Arizona, and Florida. With over 11 years experience, Connected specializes in breeding, growing, manufacturing, and distributing top‑shelf cannabis through its state‑of‑the‑art facilities and proprietary genetics. With over 250 employees across the United States, Connected maintains a strong presence in the industry across multiple markets. The company has recently expanded into Arizona and Florida with ambitious national expansion plans underway. Connected's mission has always been to breed, grow, and sell the best cannabis in the world, setting high standards for its products, people, and partners wherever we go. About the Job The Store Sales Manager is the heartbeat of our revenue strategy, tasked with the ultimate retail challenge: driving aggressive sales growth within the tight boundaries of cannabis regulation. There is no leading from the back—you are an on‑the‑floor coach and data‑driven strategist who thrives on the 'real‑time' win. You will spend your days transforming every Budtender interaction into a transformational customer experience. Your goal is to consistently exceed sales targets while strictly adhering to all regulatory and compliance guidelines. What You Will Do Core Responsibilities Oversee daily store operations including opening/closing procedures, cash handling, and shift management. Maintain a clean, organized and well merchandised store environment, ensuring product is neatly placed with correct signage. Manage employee rest periods and meal breaks according to CA Labor laws. Assign tasks and register assignments on the Daily Schedule. Drive store revenue by setting clear hourly goals for the day and holding the team accountable to performance expectations. Execute company direction on promotional strategies daily to drive traffic and revenue results. Train and develop staff through ongoing coaching, empowerment and performance feedback. Conduct performance evaluations and implement goals and improvement plans when necessary, under the guidance of the General Manager. Foster a positive, inclusive and results driven culture that promotes team engagement and supports retention. Lead by example on the salesfloor, actively engaging with customers and supporting the team. Ensure delivery of exceptional customer experiences aligned with brand standards. Resolve customer concerns and escalations professionally and in a timely manner, turning issues into loyalty opportunities. Ensure all employees are adhering to company policies and procedures in accordance with the Company Handbook. Role Specific Responsibilities Take full ownership of daily performance metrics—including AOV, SPH, and new customer acquisition—transforming raw data into aggressive floor strategies that drive revenue. Spend the majority of shifts on the sales floor, evolving the team from "order takers" to brand experts through real‑time feedback and high‑touch performance coaching. Identify high‑caliber talent and foster a "growth mindset" by creating learning pathways, such as product training programs and specialized workshops. Enforce a rigorous "Zero‑Error" environment, ensuring 100% accuracy in ID checks, state‑mandated METRC tracking, and all regulatory procedures. Maintain 100% menu accuracy while strategically highlighting high‑margin products and "slow‑movers" to optimize inventory turnover. Cultivate a positive, inclusive culture by upholding premium dress code standards and promptly resolving team safety or performance concerns. Drive a best‑in‑class customer experience that prioritizes personalized product education, ensuring every guest has a reason to return. Foster a results‑driven environment by celebrating top‑tier sales wins while decisively addressing underperformance to maintain elite team standards. Key Performance Indicators (KPIs) Average Order Value: Increasing the average dollar amount per transaction through strategic upselling. New Customer Acquisition: Driving the experience to increase more first time buyers. Audit Accuracy: Ensuring 100% compliance during internal and state‑level inventory audits. Supervisory Responsibilities: Upholds compliance and regulatory requirements at all times; maintains the reputation of the store. Ensures product inventory is entered correctly and organized for proper purchasing. Protects employees and customers by providing a safe and clean store environment. Manager is aware of employee performance and interaction with patients. Assigns workers to specific projects such as cleaning or restocking. Notify staff of new procedures, policies and regulation updates/changes. Create/oversee staff schedules, finding coverage if needed for sick time or personal time off. Educate and train staff on all current and new products. Demonstrate ability to speak at a high level about the business. What We Are Looking For Must be 21+ years of age. High school or equivalent. 1‑2 years leadership experience in retail, customer service, hospitality, food service, or a related field. Must be able to work a variety of hours including mornings, nights, and weekends. Proven Sales Background: 2+ years of retail management experience with a documented history of hitting or exceeding sales targets. Compensation The hourly pay range for this position in the selected city is: $26.00‑$32.00. Exact compensation may vary based on skills, experience, and location. Why Connected? Connected is an exciting and innovative workplace with a highly engaged workforce brought together by a shared passion to be the best in the business. We are on a mission to breed, grow and sell the best cannabis in the world! This is a super unique opportunity to be part of the start‑up stage of the booming cannabis industry. We are looking for exceptional people to join our team as we transition into the next phase of our business ventures and become a leader in the cannabis space. Competitive Pay Paid Vacation Time (Flexible Vacation policy for exempt positions) Career Growth and Internal Advancement Opportunities Chance to work in an exciting new start‑up industry with awesome people! Voluntary Self‑Identification For government reporting purposes, we ask candidates to respond to the below self‑identification survey. Completion of the form is entirely voluntary. Whatever your decision, it will not be considered in the hiring process or thereafter. Any information that you do provide will be recorded and maintained in a confidential file. As set forth in Connected Careers Page’s Equal Employment Opportunity policy, we do not discriminate on the basis of any protected group status under any applicable law. If you believe you belong to any of the categories of protected veterans listed below, please indicate by making the appropriate selection. As a government contractor subject to the Vietnam Era Veterans Readjustment Assistance Act (VEVRAA), we request this information in order to measure the effectiveness of the outreach and positive recruitment efforts we undertake pursuant to VEVRAA. Classification of protected categories is as follows: A "disabled veteran" is one of the following: a veteran of the U.S. military, ground, naval or air service who is entitled to compensation (or who but for the receipt of military retired pay would be entitled to compensation) under laws administered by the Secretary of Veterans Affairs; or a person who was discharged or released from active duty because of a service‑connected disability. A "recently separated veteran" means any veteran during the three‑year period beginning on the date of such veteran's discharge or release from active duty in the U.S. military, ground, naval, or air service. An "active duty wartime or campaign badge veteran" means a veteran who served on active duty in the U.S. military, ground, naval or air service during a war, or in a campaign or expedition for which a campaign badge has been authorized under the laws administered by the Department of Defense. An "Armed forces service medal veteran" means a veteran who, while serving on active duty in the U.S. military, ground, naval or air service, participated in a United States military operation for which an Armed Forces service medal was awarded pursuant to Executive Order 12985. Voluntary Self‑Identification of Disability We are a federal contractor or subcontractor. The law requires us to provide equal employment opportunity to qualified people with disabilities. We have a goal of having at least 7% of our workers as people with disabilities. The law says we must measure our progress towards this goal. To do this, we must ask applicants and employees if they have a disability or have ever had one. People can become disabled, so we need to ask this question at least every five years. Completing this form is voluntary, and we hope that you will choose to do so. Your answer is confidential. No one who makes hiring decisions will see it. Your decision to complete the form and your answer will not harm you in any way. If you want to learn more about the law or this form, visit the U.S. Department of Labor’s Office of Federal Contract Compliance Programs (OFCCP) website at How do you know if you have a disability? A disability is a condition that substantially limits one or more of your “major life activities.” If you have or have ever had such a condition, you are a person with a disability. Disabilities include, but are not limited to: Alcohol or other substance use disorder (not currently using drugs illegally) Autoimmune disorder, for example, lupus, fibromyalgia, rheumatoid arthritis, HIV/AIDS Blind or low vision Cancer (past or present) Cardiovascular or heart disease Celiac disease Cerebral palsy Deaf or serious difficulty hearing Diabetes Disfigurement, for example, disfigurement caused by burns, wounds, accidents, or congenital disorders Epilepsy or other seizure disorder Gastrointestinal disorders, for example, Crohn's Disease, irritable bowel syndrome Intellectual or developmental disability Mental health conditions, for example, depression, bipolar disorder, anxiety disorder, schizophrenia, PTSD Missing limbs or partially missing limbs Mobility impairment, benefiting from the use of a wheelchair, scooter, walker, leg brace(s) and/or other supports Nervous system condition, for example, migraine headaches, Parkinson’s disease, multiple sclerosis (MS) Neurodivergence, for example, attention‑deficit/hyperactivity disorder (ADHD), autism spectrum disorder, dyslexia, dyspraxia, other learning disabilities Partial or complete paralysis (any cause) Pulmonary or respiratory conditions, for example, tuberculosis, asthma, emphysema Short stature (dwarfism) Traumatic brain injury PUBLIC BURDEN STATEMENT: According to the Paperwork Reduction Act of 1995 no persons are required to respond to a collection of information unless such collection displays a valid OMB control number. This survey should take about 5 minutes to complete. #J-18808-Ljbffr Connected Careers Page