Bilingual Campus Operations Associate - Southwest

We are Rocky Mountain Prep, a movement comprised of incredible educators, families, scholars, and advocates who are changing the face of public education in Colorado by democratizing college access and preparation for historically marginalized students and families. On paper, we are a network of twelve college preparatory charter schools in the Denver metro area serving students as young as twelve weeks through twelfth grade.

But we are so much more than this.

Role Mission

The Bilingual Campus Operations Associate ensures timely resolution of disruptions to the learning environment and oversees the management, tracking, and organization of school resources and supplies, including technology, while also coordinating safe and efficient events for staff, students, and families. Additionally, they lead efforts in reception standards, campus Emergency Response and Crisis Management (ERCM) compliance and safety, as well as co-lead initiatives to maintain a 95% Average Daily Attendance (ADA) and achieve 100% enrollment by the October Count.

In this role, you will…

Attendance

• Co-lead attendance strategy and outcomes to drive 95% daily attendance
• Serve as Tier 1 attendance support 
• Effectively track attendance in IC to ensure compliance with DPS and Safety standards

Enrollment

• Co-lead attendance strategy and outcomes to drive 100% enrollment by Oct Count
• Participate in Student Recruitment Activity
• Serve as a family engagement liaison

Communication:

• Communicate effectively with students, families, and colleagues across a wide range of school-based scenarios.
• Respond to family concerns promptly, professionally, and effectively.
• Manage phones (answer calls, redirect calls, take messages, place calls, and create school announcements).
• Support in the writing and editing of letters, promotional materials (e.g. brochures, newsletters), and family communications.
• Live the RMP values in all interactions with students, staff, families and guests who enter our building.

Technology Systems:

• Manage the collection and maintenance of all required student and staff devices
• Effectively track damages and repair tickets
• Process repair into the tech portal
• Provide on-site technical support for tier 1 tech issues
• Maintain knowledge and skills proficiency within Infinite Campus and other front office technologies through various RMP and DPS learning opportunities. 

Project Management:

• Serves as a campus and RMP “ambassador” through professional and knowledgeable communication.
• Manages preparations and provides support for campus events and visitors
• Ensures facility coordination with campus facilities and shared campus partners
• Safety & Compliance are always at the foundation of any planning and are given the highest priority for events and logistics. 
• Owns Event logistics and execution

Fiscal Oversight:

• Manage campus supplies and ordering process in coordination with the APO
• Track expenditures against the monthly budget to ensure appropriate spending within available resources.
• Establish campus structures for requesting & distributing resources with clear expectations for order deadlines and delivery time.
• Establish campus sales structures (uniforms, supplies, etc.) that promote efficiency, utilize appropriate cash management practices, and maintain appropriate inventory.
• Ensure fiscal responsibility 

Campus/Network Support:

• Track and submit Free & Reduced Lunch applications for all families
• Schedule any changes to lunch needs (field trips, etc.) with the cafeteria staff
• Secure cost-effective snacks to support the campus snack schedule, as applicable
• Facilitates transportation, water, and food needs for off-site student & staff events, including booking buses and sack lunches
• Tracks facilities and facilities service needs of the school, makes appropriate requests, and works with the manager to ensure issues are resolved
• Any other duties as assigned

Required Qualifications

• Fluent in oral and written English and Spanish (required).
• Demonstrates capacity to problem-solve, manage logistics, and coordinate details in a fast-paced environment that directly supports RMP
• Demonstrates exceptional communication skills and the ability to manage multiple responsibilities, high-stakes relationships, and engagements simultaneously, with a high degree of personal accountability and professionalism.
• Is passionate about educational equity and dedicated to academic success for all students.
• Is committed to constant growth and reflection through regular coaching and professional development.
• We use E-Verify to confirm the identity and employment eligibility of all new hires.

Preferred Qualifications

• Bachelor’s degree (preferred).
• Proficiency in using basic business software, Google Suite (required), and student information systems, including Infinite Campus (strongly preferred).
• Possesses in-depth knowledge of registration and student file requirements, policies, and procedures, including origination and compilation of student records, campus course/activity schedules, and matriculation and graduation requirements. (strongly preferred)

Salary 

This is a full-time, benefits-eligible position with a salary range of 50,000-65,000

Benefits

• Health Insurance (medical, dental, vision)
• Disability Insurance
• Life Insurance
• Retirement through PERA
• Paid-Time-Off

Demonstrate eligibility to work in the United States

In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification form upon hire. Rocky Mountain Prep does not sponsor visas at this time.

RMP is an equal opportunity employer. We seek applicants of diverse backgrounds and hire without regard to color, gender, religion, national origin, citizenship, disability, age, sexual orientation, or any other characteristic protected by law.

We appreciate your interest in Rocky Mountain Prep and look forward to getting to know you!