Premium Level Attendant

Premium Level Attendant

A Premium Level Attendant provides excellent customer service, maintains organization and cleanliness of suites and club level seats, and assists guests with their needs.

Essential Duties and Responsibilities

• Pre-event suite set up, assuring suites are clean and overall ambiance is pleasing.
• Guest relations activities that include greeting and directing guests.
• Verify all guest tickets, assuring the exclusiveness of the premium level seating.
• Ensure there is an effective and efficient response to patron issues & needs.
• Represent the company in a polite, friendly, and professional manner using excellent customer service skills.
• Direct customer service complaints and inquiries to proper manager/supervisor.
• Abide by facility rules, regulations, policies, and procedures.
• Will be required to have availability to work events on an ongoing basis including nights, weekends, and some holidays.
• Maintains the proper image and generates positive public relations with patrons and staff.
• Performs other duties as assigned by the Premium Seating Manager.

Qualifications

To perform this job successfully, an individual must be able to perform each essential duty with energy and enthusiasm. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.

Skills and Abilities

• Must be 18 years of age and pass an acceptable background check.
• Demonstrate ability to read, write, hear, and speak English.
• Professional attitude and clean, neat appearance.
• Excellent customer service skills and a sense of public relations.
• Ability to work independently, exercising judgement and initiative, and as a member of the team.
• Ability to work flexible hours including weekends, evenings, and holidays.
• Ability to stand for long periods; able to walk up and down steep stairs. Reasonable accommodation will be considered for those with disabilities.
• Regular, reliable attendance and punctuality are essential functions of this position.

Working Conditions

Location: On Site Denny Sanford PREMIER Center in Sioux Falls, SD

Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to stand for 4-8 hours and climb stairs.

Legends Global is an Equal Opportunity/Affirmative Action employer, and encourages Women, Minorities, Individuals with Disabilities, and protected Veterans to apply. VEVRAA Federal Contractor.