Product Delivery Associate- ML Model Delivery Services (Consumer & Community Banking Risk)

Job Description

Bring your Expertise to JPMorgan Chase.  As part of Risk Management and Compliance, you are at the center of keeping JPMorgan Chase strong and resilient. You help the firm grow its business in a responsible way by anticipating new and emerging risks, and using your expert judgement to solve real-world challenges that impact our company, customers and communities. Our culture in Risk Management and Compliance is all about thinking outside the box, challenging the status quo and striving to be best-in-class.

As a Product Associate (602) within Consumer & Community Banking Risk, you help deliver against the product vision and roadmap for model delivery across Consumer & Community Banking Risk. Consumer & Community Banking Risk is investing in innovative, scalable ways to manage risk across the Consumer & Community Banking portfolio—and the Machine Learning Model Delivery Services team is at the center of that transformation. We build the product strategy, platform capabilities, and operating model that move models from concept to controlled, auditable, and well-monitored production execution. We’re hiring a Product Associate (602) to help deliver against the product vision and roadmap for model delivery across Consumer & Community Banking Risk.

  Job Responsibilities

• Define and drive the product strategy, target-state vision, and roadmap for ML Model Delivery Services across the CCB Risk model portfolio.
• Partner with Risk Architecture, Risk Technology, Modeling, and Risk Strategy to align priorities, requirements, and platform decisions into a cohesive delivery strategy.
• Lead cross-functional prioritization and trade-offs to balance speed, control, auditability, and scalability across concurrent initiatives.
• Establish and run governance to track milestones, decisions, risks, dependencies, and escalations—ensuring clear accountability and timely execution.
• Drive integrated solutions for production model implementation, data validation frameworks, and monitoring/reporting capabilities.
• Define analytics and reporting to monitor delivery health and model execution, surface insights, and proactively flag issues.
• Standardize processes and operating routines to strengthen operational excellence, consistency, and transparency across deployments.

Required qualifications, capabilities, and skills

• Bachelor’s or Master’s degree in Computer Science, Business Management, or comparable field (or equivalent practical experience).
• 5+ years in product management, program management, business/technology architecture, or a related role with demonstrated strategic ownership.
• Strong leadership skills across cross-functional teams; ability to influence and align stakeholders at multiple levels.
• Excellent written and verbal communication—comfortable translating technical concepts for non-technical audiences and vice versa.
• Strong Agile experience (roadmaps, backlogs, iterative delivery, dependency management).
• Quantitative orientation: ability to interpret model/data concepts and convert them into product requirements, controls, and reporting needs.
• Working knowledge of Python, Scala, SAS, and/or SQL (authoring or interpretation), plus comfort engaging with engineers and modelers on implementation details.

Preferred qualifications, capabilities, and skills

• Experience with model delivery lifecycle (implementation, monitoring, validation, performance testing) and/or risk analytics.
• Familiarity with modern data platforms (big data ecosystems, cloud), data management tools, and visualization/reporting solutions.

About Us

Chase is a leading financial services firm, helping nearly half of America’s households and small businesses achieve their financial goals through a broad range of financial products. Our mission is to create engaged, lifelong relationships and put our customers at the heart of everything we do. We also help small businesses, nonprofits and cities grow, delivering solutions to solve all their financial needs. 

We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions.  We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process. 

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as mental health or physical disability needs. Visit our  FAQs for more information about requesting an accommodation.

Equal Opportunity Employer/Disability/Veterans

About the Team

Our Consumer & Community Banking division serves our Chase customers through a range of financial services, including personal banking, credit cards, mortgages, auto financing, investment advice, small business loans and payment processing. We’re proud to lead the U.S. in credit card sales and deposit growth and have the most-used digital solutions – all while ranking first in customer satisfaction.

Risk Management helps the firm understand, manage and anticipate risks in a constantly changing environment. The work covers areas such as evaluating country-specific risk, understanding regulatory changes and determining credit worthiness. Risk Management provides independent oversight and maintains an effective control environment.