Wellness Coach

This position supports the work of the Y, a leading nonprofit committed to strengthening community through youth development, healthy living and social responsibility. At the Hartman YMCA, a first-of-its-kind accessible and inclusive YMCA, with a focus on creating an exceptional, welcoming experience for individuals of all abilities, this position works closely with individuals with disabilities, families, caregivers, and effectively builds community within the class. Under the direction of the Health & Wellness Director or Member Engagement Director, the Wellness Coach will assist members to attain their wellness potential through programs approved by the YMCA of Greater San Antonio.

OUR CULTURE:
Our mission and core values are brought to life by our culture. In the Y, we strive to live our cause of strengthening communities with purpose and intentionality every day. We are welcoming: we are open to all. We are a place where you can belong and become. We are genuine: we value you and embrace your individuality. We are hopeful: we believe in you and your potential to become a catalyst in the world. We are nurturing: we support you in your journey to develop your full potential. We are determined: above all else, we are on a relentless quest to make our community stronger beginning with you.

ESSENTIAL FUNCTIONS:

1. Build positive relationships with members, learn their names and wellness goals, and encourage continued participation and healthy lifestyle habits.
2. Create a safe, welcoming, and inclusive wellness environment that supports individuals of all abilities, fitness levels, and needs.
3. Actively engage with members on the wellness floor and in group exercise areas by answering questions, demonstrating exercises, and providing appropriate assistance.
4. Monitor wellness areas, including group exercise studios, free weights, cardio equipment, and strength machines, to promote safe and effective use.
5. Maintain clean, organized, and welcoming wellness areas, including cleaning equipment and reporting maintenance or safety concerns as needed.
6. Follow accident reporting procedures and YMCA policies to help protect the safety and well-being of members, guests, and staff.
7. Track member progress, maintain accurate records, and submit required program data to support member engagement and program goals.
8. Promote the YMCA mission, story, and Character Development Values while helping members feel welcomed, respected, and connected to the community.
9. Attend required trainings and meetings, collaborate with coworkers across departments, and participate in team assignments, including the Annual Partners campaign.
10. Maintain required certifications and continuing education, and stay informed about relevant health, wellness, and fitness practices.
11. Follow YMCA strength training, nutrition, safety, and risk management guidelines. Refrain from diagnosing injuries, offering medical advice and dispensing or endorsing any and all commercial health products especially nutritional supplements, vitamins, performance enhancing substances and pain relievers.
12. Other duties as assigned.

LEADERSHIP COMPETENCIES:

• Communication & Influence
• Engaging Community
• Inclusion & Belonging
• Developing Self and Others

QUALIFICATIONS:

1. Bachelor’s Degree in a related field is highly preferred.
2. Six months to one year of experience in the health and wellness field is required.
3. Experience working with individuals with disabilities, their families, caregivers, or disability-serving organizations is strongly preferred, along with a demonstrated commitment to accessibility, inclusion, and creating welcoming experiences for people of all abilities.
4. Ability to build effective relationships and communicate professionally with individuals and groups from diverse backgrounds, abilities, and social and economic segments of the community.
5. Knowledge of fitness research, program design, basic anatomy and physiology, exercise principles, and behavior change methods.
6. Computer proficiency, including Microsoft Office applications.
7. Certifications required within the first week of hire: Redwoods Bloodborne Pathogens, Hazardous Communications.
8. Certifications required within the first 60 days of hire: YMCA approved basic life saving skills such as CPR, First Aid, AED, and Emergency Oxygen.
9. Must obtain YMCA certifications within 6 months of employment, these include, but are not limited to, YMCA Principles of Healthy Lifestyles and YMCA Foundations of Strength & Conditioning.

WORK ENVIRONMENT & PHYSICAL DEMANDS:

• Work is performed in a fast-paced wellness floor and office environment, interacting with members and supporting a welcoming, inclusive facility.
• Ability to monitor wellness areas, assist members, and demonstrate exercises or equipment use as needed.
• Ability to stand for extended periods, including at least one hour for presentations, and perform occasional bending, stooping, and lifting up to 20 pounds.
• Ability to sit for extended periods when completing administrative tasks and records.
• Visual and auditory attention sufficient to monitor safety, read documents, use computer screens, and respond to member needs.
• Ability to communicate clearly and respectfully with members, families, caregivers, and coworkers, using appropriate communication approaches to support varied needs. As well as the ability to manipulate keyboards, telephone keypads, and writing utensils.