Industrial Automation Field Service Engineer - Controls, PLCs & Drives

Job Description

Job Description

Industrial Automation Field Service Engineer – Controls, PLCs & Drives

We are seeking an experienced Industrial Automation Field Service Engineer to provide hands-on technical support for industrial control systems, manufacturing equipment, and variable frequency drive applications in customer production environments.

The ideal candidate has practical experience troubleshooting Rockwell Automation , PLC programming , HMI systems , PowerFlex variable frequency drives , industrial networks, and electrical control equipment. This position requires strong diagnostic skills, professional customer communication, and the ability to resolve complex automation and equipment issues efficiently.

Responsibilities

• Provide hands-on field service support for industrial automation , control systems, variable frequency drives, and manufacturing equipment in customer production environments.
• Troubleshoot, configure, and support Rockwell Automation platforms , including Studio 5000 , Logix Designer , ControlLogix , and CompactLogix .
• Diagnose and resolve issues involving PLC programming , ladder logic , control sequences, input/output signals, and machine operation.
• Troubleshoot and support HMI systems , including FactoryTalk View SE , FactoryTalk View ME , alarm handling, display configuration, and operator interface issues.
• Configure, troubleshoot, and commission PowerFlex variable frequency drives , including PowerFlex 525 , PowerFlex 753 , and PowerFlex 755 drives.
• Read and interpret electrical schematics , control drawings, machine documentation, and field wiring diagrams to identify and resolve equipment issues.
• Perform motor and electrical diagnostics , including motor testing, megger testing, encoder verification, analog signal wiring, and electrical panel troubleshooting.
• Support industrial networks , including IP addressing, managed and unmanaged switch configuration, EtherNet/IP communication , and basic network diagnostics.
• Troubleshoot tension control systems , including open-loop taper tension, closed-loop feedback, dancer-position control, load cell control, and cascade control.
• Diagnose and tune center winder, center unwind, surface winder, driven roll, web handling , and sectional drive applications.
• Perform PID loop tuning , including proportional gain adjustment, integral windup correction, derivative filtering, loop stability analysis, and oscillation troubleshooting.
• Troubleshoot load cells, signal conditioning equipment, amplifier calibration, K-factor geometry, and tension feedback scaling.
• Support dancer roll systems involving position feedback, speed trim, torque feedback, pneumatic controls, and loop stability.
• Communicate technical findings clearly to customers, operators, maintenance teams, and internal stakeholders.
• Prepare accurate, detailed, and professional field service reports documenting equipment conditions, troubleshooting steps, corrective actions, and recommended follow-up work.

Qualifications

• Associate degree or higher in Electrical Technology , Controls Engineering , Automation Engineering , or a related technical discipline; equivalent hands-on experience may be considered.
• At least 2 years of hands-on experience in industrial automation, field service, control systems, drives, or manufacturing equipment support.
• Experience troubleshooting Rockwell Automation platforms, including Studio 5000, Logix Designer, ControlLogix, and CompactLogix.
• Working knowledge of PLC programming languages, particularly ladder logic; experience with Function Block Diagram , Sequential Function Chart , or Structured Text is preferred.
• Experience configuring, commissioning, and troubleshooting PowerFlex 525, PowerFlex 753, and PowerFlex 755 variable frequency drives.
• Familiarity with FactoryTalk View SE and ME, HMI troubleshooting, alarm management, and operator interface support.
• Knowledge of industrial Ethernet networks, IP addressing, switch configuration, EtherNet/IP communications, and network diagnostics.
• Understanding of tension control theory, including open-loop taper tension, closed-loop feedback, dancer-position control, load cell control, and cascade control.
• Experience with load cells, signal conditioning, amplifier calibration, K-factor geometry, and tension feedback scaling.
• Experience troubleshooting dancer roll systems, including position feedback, speed trim, torque feedback, pneumatic dancer systems, and loop stability.
• Ability to troubleshoot center winders, center unwinds, surface winders, driven rolls, web-handling systems, and sectional drive applications.
• Knowledge of PID control, proportional gain, integral windup, derivative filtering, and loop oscillation troubleshooting.
• Ability to read and interpret electrical schematics, control drawings, machine documentation, and field wiring diagrams.
• Experience with motor testing, megger testing, encoder verification, analog signal wiring, and electrical panel troubleshooting.
• Strong analytical, problem-solving, documentation, and customer-service skills.
• Ability to work independently in active manufacturing and customer production environments.

Industrial Automation Field Service Engineer , field service support , industrial automation , Rockwell Automation , Rockwell Automation platforms , Studio 5000 , Logix Designer , ControlLogix , CompactLogix , PLC programming , ladder logic , HMI systems , FactoryTalk View SE , FactoryTalk View ME , PowerFlex variable frequency drives , PowerFlex 525 , PowerFlex 753 , PowerFlex 755 , electrical schematics , motor and electrical diagnostics , industrial networks , EtherNet/IP communication , tension control systems , web handling , PID loop tuning , field service reports , Electrical Technology , Controls Engineering , Automation Engineering , Function Block Diagram , Sequential Function Chart , Structured Text