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Call center representative

$20 - $21 per hour

Randstad

Outstanding Opportunity for CS Pros in Smyrna!

Stop looking for a job and start building a career. We are seeking a Call Center Representative for an outstanding Smyrna-based employer known for its positive culture and professional growth.

Is this you?

  • You have 1+ years of call center or tech support experience.
  • You are a problem-solver who thrives in a busy environment.
  • You are fluent in MS Office and comfortable navigating multiple systems.
  • You want to work for a company that values excellence.
salary: $20 - $21 per hour
shift: First
work hours: 8 AM - 5 PM
education: High School

Responsibilities
  • Answer inbound calls in a fast-paced environment
  • Take customer orders; authorize product returns
  • Customer service regarding warranty and pricing issues
  • Provide status updates on orders and replacement parts
  • Manage backorders

The essential functions of this role include:
  • working in a smoke free environment
Skills
  • Inbound Call Center (1 year of experience is required)
  • Call Center Support
  • CRM
  • Corporate Customer Service
  • Order Management
  • Documentation
  • Basic Computer Skills
Qualifications
  • Years of experience: 1 year
  • Experience level: Experienced
Randstad is a world leader in matching great people with great companies. Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temporary-to-permanent or permanent opportunities, no one works harder for you than Randstad.


Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.

At Randstad, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please contact View email address on click.appcast.io.

Pay offered to a successful candidate will be based on several factors including the candidate's education, work experience, work location, specific job duties, certifications, etc. In addition, Randstad offers a comprehensive benefits package, including: medical, prescription, dental, vision, AD&D, and life insurance offerings, short-term disability, and a 401K plan (all benefits are based on eligibility).

This posting is open for thirty (30) days.
Vacancy posted 2 days ago
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