Cruise Specialist

Cruise Specialist

Boston, Massachusetts, United States

About the Job

We are seeking highly motivated and detail-oriented individuals to join our team as a Remote Cruise Specialist. You will be responsible for helping our clients plan and book travel arrangements including flights, hotels, and other activities. No prior experience in the travel industry is required. We will provide you with the necessary training and support to succeed in this role.

Key Responsibilities:

• Assist clients in planning and booking cruises and the rest of their travel arrangements
• Provide recommendations on destinations, activities, and accommodations based on clients' preferences and budget
• Book flights, hotels, rental cars, and other travel arrangements for clients
• Ensure all bookings are accurate and complete, and provide clients with confirmation and itinerary details
• Respond to client inquiries and concerns in a timely and professional manner
• Stay up-to-date on travel trends, deals, and promotions to provide the best possible service to clients

Qualifications:

• Excellent communication and customer service skills
• Strong attention to detail and ability to multitask
• Basic computer skills, including proficiency with Microsoft Office and web-based applications
• Ability to work independently and as part of a team
• Willingness to learn and adapt to new technologies and processes
• Must be comfortable working in a remote setting
• Prior experience beneficial

Benefits:

• Flexible hours
• Training and certifications are provided
• Work remotely
• Travel discounts and perks
• Team environment
• IATA cards for qualifying agents
• Coverage under professional liability insurance

If you are passionate about travel and helping others create unforgettable experiences, we encourage you to get in touch with us regarding this exciting opportunity.

(Due to regulations in the travel industry, we are only able to work with people who are citizens of the US, Mexico, Australia, and the UK.)