Facilities Manager

About the Role: Join CBRE and help deliver exceptional facility operations supporting a world-leading consumer products organization. Based on site at a manufacturing facility, you will lead facilities management activities, ensuring safe, efficient, and reliable operations that support production, employees, and business objectives. As a CBRE Facilities Manager, you will be responsible for creating vendor partnerships and managing the delivery of workplace experience services in a fast-paced manufacturing environment. Examples of services you could be responsible for include café, security, cleaning, uniforms, landscaping, pest control, and other soft services related to a client managed facility. This job is part of the Workplace Facilities Experience function. You will be responsible for providing world-class customer service to the clients and visitors of a designated building. This position will be on site in Cleveland, TN with one day weekly travel required to Chattanooga, TN and occasionally to Greenville, MS. What You'll Do: Provide formal supervision for employees. Monitor the training and development of staff. Conduct performance evaluations and coaching. Oversee the recruiting and hiring of new employees. Coordinate and manage the team's daily activities. Establish work schedules, assign tasks, and cross-train staff. Set and track staff and department deadlines. Mentor and coach as needed. Build and maintain a trusted client relationship. Negotiate with clients, partners, and associates to resolve conflicting priorities. Promote a strong workplace safety environment. Ensure support provided by the team is efficient and consistent. Suggest process improvement efforts on a regular basis. Assist with developing strategic solutions. Assess technological and training needs for Workplace Experience teams and clients. Always follow safety standards with employees, clients, and vendors. Develop vendor partnerships with the intention of cost saving efforts. Manage negotiations for contract services. Confirm that all vendors have current proof of insurance and contractual documentation. Ensure KPI’s delivery and End User Satisfaction Surveys are always in green and at satisfactory levels. Oversee programs run by third party vendors. This includes food delivery, cleaning, security, uniforms, pest control, and landscaping. Ensure all invoices for business services billed promptly. Ensure support provided by the team is efficient and consistent through audit processes. Lead by example and model behaviors that are consistent with CBRE RISE values. Influence parties of shared interests to reach an agreement. Apply knowledge of own discipline and how own discipline integrates with others to achieve team and departmental objectives. Identify, troubleshoot, and resolve day-to-day and moderately complex issues which may or may not be evident in existing systems and processes. #J-18808-Ljbffr