Fleet Coordinator
$18 - $30 per hourWhip, Inc.
DriveWhip is a mobility provider in the Washington, DC area, with offices in multiple cities that leases/rents vehicles to Uber, Lyft and other On-Demand or Rideshare drivers. As a ground floor member of an exciting new company all associates will be tasked with a variety of responsibilities. An appreciation for the pros and cons of start up culture is a must. Our goal is to deliver superior customer service, respect, expertise and responsiveness to our customers. As stewards of our company, you will be responsible for awarding every customer with a positive rental experience. Position Summary: Are you a hands-on problem solver who enjoys working with vehicles and keeping operations running smoothly? Whip is seeking a Fleet Associate to help manage our rideshare vehicle fleet and ensure our drivers stay on the road. As a Lead Fleet Associate, you’ll play a key role in maintaining vehicle readiness, coordinating logistics, and supporting day-to-day fleet operations. You’ll help ensure that cars are clean, well-maintained, and ready for our drivers — keeping everything organized and efficient. Essential Duties and Responsibilities (include, but are not limited to the following): * Conduct routine vehicle checks, clean interiors, and ensure all cars are road-ready. * Ensure all workflows regarding vehicle check-ins and check-outs are executed flawlessly. * Serve as an escalation point for complex vehicle issues reported by drivers, ensuring quick resolution to keep them on the road. * Maintain 100% accuracy of vehicle status in our fleet software. You will be responsible for verifying physical inventory and coordinating vehicle movement without onsite oversight. * Maintain constant communication with central operations and support teams via digital channels (slack, email, etc.). * Act as the local decision-maker for third-party relationships, ensuring local mechanics, body shops, and parking vendors adhere to our SLAs and quality standards. Qualifications Required:
- Passion for cars and mobility – You love keeping vehicles in top shape.
- Detail-oriented & organized – You stay on top of schedules, paperwork, and
$109.7k - $146.27k
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