Software Implementation Consultant

We are seeking a Software Implementation Consultant to join our Customer Success team. In this role, you will be engaging with our customers post‑sales to develop software solutions on the Appian platform. This includes working within an agile environment to understand client business processes and technical needs, launching relational data models in production, developing APIs to integrate with multiple systems, and brainstorming AI use cases to implement Appian’s AI tools such as retrieval‑augmented generation (RAG), agentic workflows, prompt engineering, and generative models. You will collaborate with client technical teams and business users throughout the software development life cycle and drive adoption by empowering clients to become self‑sufficient in building process applications. Location This role is based at our HQ in McLean, VA. Employees are expected to be in the office 4-5 days per week. Responsibilities Work throughout the entire project life‑cycle to define, design, develop and implement custom software and AI solutions using Appian’s low‑code platform. Participate in agile ceremonies (pair programming, stand‑ups, planning sessions, and sprints) to deliver on cross‑functional teams. Develop APIs using REST, SOAP, JDBC, and web services; integrate with AWS, Azure, Google Cloud, and other services. Launch relational data models and design data schemas; write and maintain SQL queries, joins, and views. Use test‑driven development and automated test suites within a continuous integration framework. Qualifications 1+ year of hands‑on software development or technical consulting experience. Experience with object‑oriented programming, relational databases, and SQL. B.S./B.A. in Engineering, Computer Science, Information Systems, Mathematics or related field. Excellent communication skills, passion for technology, and a learning mindset. History of success on cross‑functional teams and experience building products with agile methodologies. Knowledge of APIs, AWS, AI, analytics, machine learning, Google Cloud, and container services (preferred). Willingness to travel up to 20% for customer engagement. Tools and Resources Training and Development: Onboarding focuses on department‑specific training, mentorship, and the First‑Friend program. Growth Opportunities: Leadership programs, Appian University training, skills‑based training, and tuition reimbursement. Community: Access to affinity groups and community events. Equal Opportunity Appian is an equal opportunity employer that strives to attract and retain the best talent. All qualified applicants will receive consideration for employment without regard to any characteristic protected by applicable federal, state, or local law. Reasonable Accommodations Appian provides reasonable accommodations to applicants in accordance with all applicable laws. If you need a reasonable accommodation for any part of the employment process, please contact us by email at View email address on click.appcast.io. Privacy Notice Appian’s Applicant & Candidate Privacy Notice. #J-18808-Ljbffr