Critical Facilities Manager

Critical Facilities ManagerForever On! From the start in 2008, T5 has been focused on supporting enterprise and hyperscale customers with customized data center solutions. Today, we remain dedicated to an unrivaled level of quality that extends across the lifecycle of the core data center ranging from customized turnkey development, facilities management and data center operations to customized construction needs worldwide!The worlds biggest companies trust T5 with their data center operations.At T5, our success is fueled by our team. With over 400 engineers, technicians and professional staff, we're proud to foster an inclusive culture of excellence and progression thats dedicated to serving our customers.The Critical Facilities Manager (CFM) has overall responsibility for all aspects of data center management and operations throughout the year. They will create an unwavering attitude and commitment to safety and reliability within the Data Center as they build a team of Technicians, Assistant Managers, and outside contractors capable of achieving the goal of 100% availability. The CFM will drive continual improvements to the operation by creating an expectation of learning and development of their staff.Responsibilities:Manage the complete physical asset pertaining to the Operation and Maintenance of the critical and noncritical data center infrastructure equipment and systemsBuild a staff of qualified technicians and junior managers with the necessary skill sets to deliver Total Availability (100% uptime) to T5's customers while minimizing riskManage power and cooling capacity and monitor environmental conditions within the Data HallsResolve all electrical, mechanical and Fire Protection System issues in the data center while minimizing risk and business impact and communicate issues to management and customers in a timely mannerOn-call 24x7 to respond to all data center emergenciesManage the customer relationship and act as the single point-of-contact for all facility-related issues, including, but not limited to schedules, new business, projects, budgets and expansion and staffingManage the on-boarding of new sites by working closely with the T5D and T5FM teams to ensure a seamless transition from construction to operations with a goal of 100% compliance with all T5 standards, policies, and lease expectationsManage day-to-day facilities support and operations staff, including coaching, progressive discipline, and separationOversee the development and accuracy of site-level operating procedures and other documentationManage oversight from preventive maintenance inspections and provide guidance on how to address issuesDetermine actionable items to address Quality Control review resultsImplement and develop standards for using the Computerized Maintenance Management System (CMMS) to manage all planned and unplanned data center workAudit all CMMS databases for accuracy and completeness, produce reports as required at customer request, control system access and user credentialsManage access to the Data Center(s) ensuring the appropriate access control lists are maintained and reviewed regularlyCustomize planned maintenance procedures and schedules to follow best practices and OEM recommendationsAssist and plan with clients on facilities issuesMake space and power recommendations to the customer and manage power and cooling capacity and environmental conditions within the data hallsResponsible for working with the VP FM to identify, document, and implement new policies and procedures as neededEnforce strict adherence to Customer SLA parameters and Change Control activities, review and approve all system changes (set-points, thresholds, alarm-points, etc.) which could impact customer operationsManage site safety and environmental complianceResponsible for the development and execution of annual opex and capex budgetsApprove all facility invoicesWork closely with T5HR to identify, evaluate, and hire new employees; ensure new employees are onboarded in a timely mannerSet, review and approve employee work/PTO schedules; audit and process employee time and payrollEnsure that T5 training expectations are met and audit the process monthlyIdentify, vet, and approve all sub-contractors who will perform work on-siteDevelop PM contract scopes-of-work, negotiate contract terms and conditions, and ensure contract terms are fulfilledCoordinate and guide site-tours for current and future customers and industry groups as neededAssist with coordination with all other T5 groups (Development, Marketing, etc.) as neededManage onsite special projects as assignedEducation and Experience:Bachelors Degree (B.A. or B.S.) from an accredited college or university in a major relevant field of study or equivalent 5-7+ years experience in mission critical environmentsMinimum 5 years direct management of non-exempt shift based employees, requiredTechnical school with an emphasis on mission-critical operations, high-performance manufacturing, or relevant military operations (US Navy a plus), preferredKnowledge, Skills, Abilities, and Competencies:Exceptional verbal and written communication skills required for interacting with internal employees and leaders, and external contractors and customersExceptional analytical and decision-making skills required for understanding and evaluating complex problems, including analyzing a problem, identifying solutions, and selecting the best solutionFinancial acumen including the ability to create and understand budgets, financial analysis, and invoicingAble to prioritize work based on business and customer demandsAble to work within all levels of the organizationAble to participate and engage in C-level discussions and conversations pertinent to facility operationsAble to articulate concepts and ideas to a non-technical audienceAble to lead and contribute to customer-requested business reviews and auditsAble to understand and train others on electrical and mechanical systems, as well as other technical aspects of facilities managementAble to read and understand complex drawings, systems and other documentationAdditional Information:Bonus eligibleBenefits: Medical, dental, vision, 401k w/ matchPTO and Paid HolidayPhysical Requirements:Ability to stand, walk, sit, climb, and balanceAbility to stoop, kneel, crouch and crawl using both arms and legsAbility to reach with both hands and armsAbility to grasp, push, and pull objectsAbility to smell, talk and hearAbility to use hands and arms to reach, handle, feel, and typeAbility to see at close and distance ranges and the ability to see and correctly distinguish colorAbility to work inside and outsideAll your information will be kept confidential according to EEO guidelines. T5 Data Centers is an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws.