Medical Biller

Billing/Insurance Account Representative

Harmony Home Health and Hospice has an immediate opening for a billing/insurance account representative at our corporate office in Murray. We are looking for a well-organized team member who has a professional and positive demeanor. The applicant must be able to facilitate weekly billing for Commercial insurance companies, Utah and New Mexico State Medicaid plans, Medicare Advantage plans, secondary and tertiary insurance companies and private pay accounts. The Billing/Insurance Account Representative is responsible for collecting and managing all assigned accounts.

• Generate and submit claims to appropriate insurance companies timely and accurately.
• Monitor assigned accounts to ensure payment and proper follow up regarding billing issues is completed while maintaining appropriate and professional customer relations.
• Research, correct, and re-submit rejected and/or denied claims.
• Appeal denied, rejected, and/or low reimbursed claims.
• Answers questions from patients, staff, and/or insurance companies regarding billing or collections.
• Follows up on all accounts receivable on a weekly/monthly basis to ensure payments are received within the designated time frames. Every account is to be worked every month.
• Monitor unbilled reports and work account to prevent timely filing denials.
• Maintains customer relationships with clients and insurance companies.
• Make outbound collection calls in a professional manner to assigned insurance companies and patients.
• Identifies possible billing errors that might prevent the patient's claim from being processed accurately.
• Maintain accounts receivable below set acceptable standards.
• Ability to prioritize workflow to meet company and department needs.
• Ability to solve issues and identify the best possible solution.
• Maintains an appropriate level of knowledge regarding assigned accounts and issues and escalates problems when appropriate.
• Perform other assigned tasks and duties necessary to support the Billing Department.

Skills:

• Accounts receivable, billing and insurance collections experience is highly preferred.
• Demonstrated ability to work in a fast-paced environment where tasks may change quickly, and interruptions may occur.
• Multitask
• Ability to adapt to a fast-paced environment and learn and retain new or evolving information and procedures.
• Demonstrated ability to communicate effectively in writing and verbally.
• High school diploma.
• Background check must be completed upon hire.

This is a full-time position in-office position - Mon thru Fri 8am to 5pm

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.

Join our team of caring professionals! At Harmony Home Health and Hospice, we believe there's no greater or more fulfilling career than working one-on-one with someone in need of care at home, and in knowing you've made a real difference in that person's quality of life, health, and overall well being. Our care team members provide so much more for our clients than simply hands-on home health care services. Serving as an extended part of the family, they:

• Restore balance
• Offer comfort and hope
• Provide peace of mind and a sense of security
• Allow for recovery in the comfort of home
• Foster independence, safety and self-worth and value
• And so much more

If you have a compassionate heart and a desire to help others, we'd love to talk to you about joining the Harmony Home Health and Hospice care team! As one of the top-rated senior and pediatric home care agencies, we have a variety of both employment and volunteer opportunities to fit your schedule and skillset.