Employee Engagement Coordinator

Description

POSITION TITLE: Employee Engagement Coordinator

REPORTS TO: HR Manager

MAJOR FUNCTION: This position focuses on enhancing the employee experience, promoting engagement, learning, and supporting retention initiatives. The Employee Engagement Coordinator will lead efforts to create meaningful connections among staff, improve onboarding processes, and implement programs that strengthen employee satisfaction and development.

FLSA STATUS: Full-Time/Exempt

Illustrative Duties:

• Lead Staff Engagement Initiatives:
  • Chair and manage the staff committee to ensure collaborative planning and execution of engagement activities.
  • Organize and oversee staff events, staff meetings, celebrations, and activities throughout the year to promote team building and morale.
  • Develop strategies to enhance staff engagement, collaboration, and connectivity.
• Onboarding & Orientation:
  • Facilitate the HR onboarding & offboarding process to ensure staff have a seamless onboarding experience.
  • Assess and enhance the employee onboarding experience to ensure smooth integration into CASA’s culture.
  • Develop and implement onboarding improvements based on feedback and best practices.
• Employee Feedback & Analysis:
  • Develop, distribute, and manage employee surveys to gather insights, capture ideas, and measure engagement and satisfaction.
  • Analyze survey results and collaborate with leadership to create actionable plans for improvement.
• Training & Development:
  • Develop & maintain a career path structure for direct service staff.
  • Integrate CASA’s internal trainings into the Learning Management System & maintain the database.
  • Develop training programs aligned with organizational goals and employee needs. Plan & execute on delivery of training.
• Culture & Retention:
  • Serve as a resource for initiatives that strengthen CASA’s workplace culture and support staff retention strategies.
  • Develop strategies to enhance staff retention.
• Other:
  • Complete all other duties as assigned.

Requirements

Minimum Qualifications

• Minimum of two years of experience in Human Resources OR direct client-facing work in social services/human services required.
• Two years of prior experience working directly with domestic violence survivors preferred.
• Ability to maintain confidentiality.

• Must be willing to work a flexible schedule that may include some evenings, weekends, overnights, and holidays.
• Must have the ability to work in multiple locations throughout Pinellas County.
• Must agree to sign CASA’s HR Confidentiality Agreement.

• Proficient in MS-Office suite or other database programs.
• Excellent interpersonal and customer service skills.
• Strong analytical and problem-solving & leadership skills.
• Ability to work independently with excellent follow through skills.
• Possess the ability to climb stairs and lift at least 50 pounds.
• Possess a valid Florida State Driver’s License to be verified annually.
• Demonstrate a willingness and ability to drive agency vehicles.
• Agree to participate in a background check.