Business Systems Analyst
United IT
Senior Business Systems Analyst
We are seeking a highly technical and experienced Senior Business Systems Analyst to design, implement, and optimize complex contact center routing solutions within a global enterprise environment. This role demands deep expertise in contact center technologies (especially Genesys), system integration, and routing architectures, along with the ability to collaborate effectively across technical and business teams. The candidate will play a critical role in enabling seamless, scalable, and efficient customer contact experiences
Required Technical Skills
- 5+ years of experience in contact center technologies, specifically Genesys or other enterprise contact center platforms.
- Proficiency in Genesys Routing strategies, including ORS, URS, and GRE.
- Experience with API-based integrations, including REST, SOAP, and Web Services.
- Strong skills in SQL, data analysis tools, and reporting frameworks (e.g., Tableau, Power BI).
- Familiarity with JIRA, Confluence, and Agile project management tools.
- Business Systems Analyst IILocation: Irving, TX 75039 Employment Type: Contractor - Onsite Openings: 1 Duration: 91 Days Shift: Monday-Friday, 9:00 AM - 5:00 PM Education Required: Associate Degree (Proof required) Experience Required: Minimum 3 years (Healthcare provider...SuggestedFor contractorsMonday to FridayDay shift
- ...Business Systems Analyst Senior - IM Project Management OfficeUS:TX:Irving | General Operations | Full TimeDescriptionSummary:The Business Systems Analyst Senior is responsible for leading/guiding meetings with the core leadership team in gathering comprehensive business...SuggestedFull time
$73.15k - $101.01k
..., Arc Worldwide, Saatchi Saatchi X, Plowshare, 3Share, Epsilon Auto and the Publicis Commerce Exchange. Overview The Lead Business Systems Analyst will contribute to, produce, and manage client deliverables relative to our multi-channel marketing engagements, serving as...SuggestedFull timeTemporary workFreelanceWork at officeLocal areaRemote workWorldwideWork visaFlexible hoursShift work- ...level understanding of assigned clinical/business operations, processes, and workflows;... ...customer expectations; Mentor assigned Analysts; Facilitates cross training of team members... ...escalates issues and/or concerns with customer/system service expectations. Maintains...SuggestedFull timeMonday to Friday
- ...schools: Dedman College of Humanities and Sciences, Cox School of Business, Lyle School of Engineering, Meadows School of the Arts,... ...an on-campus, in-person position.This position is a business systems analyst supporting the Human Capital Management (HR) system needs of...SuggestedWork experience placementAfternoon shift
- ...Business Systems AnalystThe Business Systems Analyst is a cross-functional role responsible for supporting the organization's business systems, data governance, AI governance, Quality Management System (QMS) platform, reporting, and process improvement initiatives. Serving...
- ...Requirements ManagementElicit, analyze, validate, and document business requirements from stakeholders.Create and maintain comprehensive... ...& Technical SupportCollaborate with development teams on system integration requirements.Understand and document data flow between...
$75k - $95k
...Business Systems Analyst Optional Work from Home • WTG Denver - DENVER, CO 80202; WTG Dallas - Dallas, TX 75225 Overview Salary Range $75,000.00 - $95,000.00 Salary/year Description WTG is a leading provider of customized and reliable natural gas infrastructure...Local areaWork from homeShift work- ...Duties: Business systems analysts are responsible for the analysis, adjustment and restructuring of different aspects of a business. It is a business systems analyst's responsibility to ensure that a business's structure is meeting top output efficiency....Work at officeFlexible hours
$55 per hour
...Mid-Level Business System Analyst Looking for candidates regarding the following: Position Mid-Level Business System Analyst x 3 Location Jersey City, NJ / Tampa, FL / Dallas, TX Duration 6 Month Contract To Hire Pay Rate $55/HR Interview Type...Contract work- ...Business Systems Analyst - COMMANDseries Construction Industry and/or Cement Distribution Knowledge Direct Hire or CTH (6 Months) Must be US Citizen, Green Card Holder or EAD-GC Location is US Based - Preferred locations are Dallas, Houston, Birmingham, San...
- ...Business System Analyst Whitley Penn, one of the nation's leading audit, tax, and advisory firms, is looking for a Business System Analyst to join our team! The Business Systems Analyst will serve as the primary liaison between business stakeholders and software...Full timeWork at officeLocal areaMonday to Friday
- ...Dallas, United States | Posted on 12/05/2025 Working Title: IT Business Systems Analyst Location: Remote Position Summary We are seeking an IT Business Systems Analyst with very strong SQL skills and direct UCPath experience. These two qualifications are required...Remote work
- ...department and a member of the Billing & Tax Systems team, this role provides an exciting opportunity to develop expertise in both business analysis and enterprise platform... ...management functions. The Business Systems Analyst will work closely with technology, operations...InternshipRemote workFlexible hours
$100k - $130k
...Revlon. Together, we build innovative and useful products that elevate people's lives everywhere every day. Position: Sr. Business Systems Analyst - Supply Chain PlanningDepartment: Information Technology Work Location: Marlborough, MA,El Paso, TX,Dallas, TX,Arlington,...Full timeTemporary workWork at officeLocal areaImmediate startRemote workWorldwideMonday to FridayFlexible hours$146.9k - $168.9k
...to listen to your ideas. Job Responsibilities Partner with the business process owners and stakeholders to address process improvement... ...and the IT group to support ServiceNow and provide analysis for systems implementation, upgrade, and enhancement projects. Perform analysis...Full timeContract workWork experience placementLocal areaFlexible hours- ...where all of our employees feel respected, valued and have an opportunity to contribute to the company’s success. As a Senior Business System Analyst within PNC's AMG Tech organization, you will be based in Pittsburgh, PA or Dallas, TX.• Ability to communicate clearly with...Full timeTemporary workPart timeWork experience placementWork at office
- Role Summary:We are looking for an experienced IT Business Analyst who will play a key role in leading complex technology, ERP initiatives,... ...foundation in SAP is required, and the familiarity with other ERP systems is a plus; but the focus of this role is delivery, execution,...Full time
$122.12k - $162.83k
The Senior Business Systems Analyst role is to provide and maintain, high quality operations systems, personally and through leadership and membership of teams, to support the Company objectivesProvide functional support and expand capabilities in the areas of Operations...Seasonal workWork at officeLocal areaRemote work- ...products. Join us. ATI Materials is seeking a Manufacturing Systems Analyst to support the design, implementation, and optimization of digital... ...manufacturing operations. This role bridges the gap between business stakeholders, manufacturing operations, and technology teams...Work at office
$110k - $120k
...matter, and so does the impact you can make with us.The American Heart Association has an excellent opportunity for a Sr. Business Systems Analyst.The Business Systems Analyst is responsible for gathering, analyzing, and managing requirements for assigned projects. Responsible...Full timeLocal area$108.5k - $155k
...who thrive in an environment where we leverage intelligent systems to stay ahead of evolving threats. We believe in transparency... ...future of cybersecurity.Role We are looking for a Senior Business Systems Analyst to join our team. This is a Hybrid role based in San Jose,...Full timeWork at officeLocal area- ...Job Description Job Description Tittle: Business Systems Analyst Location: Pittsburgh, PA or Dallas, TX or Birmingham, AL Cleveland, OH or Phoenix, AZ Work Mode : 5 Days Onsite Duration: Contract to Hire Years Of Exp Required: 8+ Years Function of the Group...Contract workFlexible hours
$50 - $70 per hour
...Job Description Job Description Position: Business System Analyst Location: Dallas, Texas Duration: Contract Job ID: 171425 Job Overview: We are seeking a skilled Business System Analyst to join our team on a 5-month contract basis initially. The...Full timeContract work- Business Systems AnalystApex Systems is a world class technology services business that incorporates industry insights and experience to deliver... ...visions.Apex has an opportunity for a Business Systems Analyst in the Dallas, TX area. Here are the details:Position: Business...
- Business Systems AnalystThis role serves as the liaison between the business unit, product team, and the systems development team. You define... ...in agile development.Qualifications:8+ years of business analyst experience5+ years of forward mortgage originations industry...
- ...Job Title: Business Systems Analyst Job Location: Dallas, TX Job Type: Contract Job Description: Support Amazon Connect contact center and IVR migration initiatives from discovery through implementation, deployment, hypercare, and post-production support...Contract workWork at office
- ...Senior Business System Analyst – PricingRootshell Enterprise Technologies Inc. is a recognized provider of professional IT Consulting services in the US. We are actively seeking Senior Business System Analyst – Pricing for one of our direct client in Dallas,TX.Locations...Contract work
- ...Business Systems Analyst - RemoteUpland Capital Group, Inc. is an AM Best rated "A-" VIII specialty property/casualty insurer headquartered in Dallas, Texas. Through its wholly owned insurance carrier, Upland Specialty Insurance Company, the company markets, underwrites...Work at officeRemote work
- ...Senior Business Systems AnalystSkills: Good communication skills (both written and verbal) and ability to translate business processes into functional specifications required. Business Process Management and Modeling Data Modeling Graphical User Interface Design and Application...
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