Sr Director of Medical & Nursing Services

Senior Director Of Medical & Nursing Services

Heritage Behavioral Health Center (HBHC) is a Certified Community Behavioral Health Clinic (CCBHC) providing comprehensive, integrated behavioral health and primary care services to individuals and families across central Illinois. We are seeking a dynamic and experienced Nurse Practitioner (NP) to serve as our Senior Director of Medical & Nursing Services and provide senior operational leadership across the full scope of our medical and nursing services.

This is primarily a leadership role, with approximately 85% of time dedicated to administrative and operational responsibilities and 15% dedicated to direct patient care, allowing the Senior Director to maintain an active NP practice, contribute revenue to the organization, and stay connected to the patient care experience while leadership remains the primary responsibility. We welcome applications from both Psychiatric Mental Health Nurse Practitioners (PMHNP) and Primary Care Nurse Practitioners (PCNP) who bring demonstrated leadership experience and a commitment to advancing integrated care within a behavioral health setting.

Core responsibilities include:

• Provide senior operational leadership across medical and nursing services, including psychiatric providers, primary care providers, nursing leadership, patient safety, infection prevention, and regulatory readiness
• Oversee the Director of Nursing and support strong, consistent nursing operations across Heritage programs and service sites, ensuring compliance with CCBHC standards and applicable federal, state, and local regulations
• Partner with the Medical Directors as the senior operational leader for medical and nursing services, strengthening coordination between providers and nursing teams
• Develop, implement, and evaluate policies, procedures, and clinical protocols to maintain high standards of care and regulatory compliance
• Serve as the organizational expert on clinical practice standards, scope of practice, and care delivery across behavioral health, primary care, and community-based settings
• Maintain an active, revenue-generating NP practice (approximately 15% of time), staying connected to direct patient care while leadership remains the primary responsibility

Knowledge, skills and abilities:

• Deep knowledge of behavioral health clinical practice, CCBHC standards, and applicable regulatory requirements
• Demonstrated leadership, communication, and interpersonal skills with the ability to inspire and guide diverse clinical teams
• Analytical skills to interpret quality metrics, patient outcomes, and operational data to drive improvement
• Strong collaboration and relationship-building skills across multidisciplinary teams, physicians, and executive leadership
• Strategic thinking and resource management skills to support operational efficiency and program advancement
• Proficiency with electronic health record (EHR) systems and clinical data tools
• Ability to manage multiple priorities and lead effectively in a complex, fast-paced behavioral health environment

Education and experience:

• Active, unrestricted Nurse Practitioner license in the State of Illinois required; Psychiatric Mental Health Nurse Practitioner (PMHNP) or Primary Care Nurse Practitioner (PCNP) certification required
• Master of Science in Nursing (MSN) required; Doctor of Nursing Practice (DNP) preferred. Equivalent combination of education and experience will be considered
• Minimum of 57 years of progressive clinical experience, including demonstrated leadership or management experience; experience in behavioral health, community health, or similarly complex clinical environments preferred
• Demonstrated knowledge of behavioral health clinical practices and regulatory compliance
• Experience with quality improvement processes, patient safety standards, and clinical outcomes management
• Experience in budget management and strategic planning within healthcare organizations preferred
• Familiarity with electronic health record (EHR) systems and data analytics tools relevant to clinical operations preferred

Physical requirements and working conditions:

• Ability to sit, stand, and work at a computer for extended periods
• Valid driver's license, reliable transportation, and proof of current auto insurance required
• Travel required across Heritage program sites and community locations as needed
• Ability to respond calmly and effectively in crisis or emergency situations
• Ability to maintain current CPR Certification

Compensation & benefits:

Salary Range: $170,000 $200,000.

Sign-On Bonus: This position is eligible for a $10,000 sign-on bonus with a 2-year service commitment, paid out in increments within the first year of employment.

Heritage offers the following with this position:

• Generous Time Off: Vacation, sick, personal, and holiday leave
• Wellness Benefits: Every other Friday off (paid), Employee Assistance Program (EAP), and fitness reimbursement
• Insurance: Health, dental, vision, flex spending accounts (healthcare, dependent care), and additional life insurance
• Retirement: 401(k) and Roth options
• Professional Growth: Tuition assistance and continuing education opportunities

Heritage Behavioral Health Center- HBHC