Senior Staff Product Manager - QuickBooks Capital Small Business Health

Senior Staff Product Manager – QuickBooks Capital Small Business Health Location: Mountain View, California Responsibilities: Own the multi-year vision and strategy for Small Business Health – including what the product is, who it serves beyond our existing customer base, and how it creates durable value for QuickBooks. Define and drive key metrics – engagement, retention, and the QuickBooks product attach rate. Build the front-door experience for net-new customer acquisition, partnering closely with product marketing and user acquisition. Launch a standalone product that earns trust with businesses who aren’t looking to buy software. Deeply understand our customers – learn into the most compelling customer segments to serve through direct engagement with business owners of all stripes. Leverage research, quantitative, and qualitative data to build the foundation for this new product. Set the tempo for speed and experimentation – leveraging AI to accelerate analyses, rapid prototyping and experimentation, and cross-functional operations. Get the org aligned. This role touches QuickBooks, Capital, and platform teams. Build real buy-in at the senior level to resource and scale a new product category. Qualifications: Experience: 7+ years in Product Management, with meaningful time spent on consumer-facing or SMB products where engagement and retention were the core challenge. Fintech background a strong plus. Built something people came back to: Have designed hook, habit, re‑engagement loop, and have cohort data to show it worked. Backgrounds in consumer apps, fintech, or data‑driven health and wellness products are especially relevant. Vision and strategy: Owned a product vision at a business‑unit level, able to define where to play, why it matters, and what it takes to win – and can get leadership to bet on it. Business impact accountability: Accountable for business outcomes, not just product metrics. Understand how an insights product creates value and how that value converts to revenue downstream. Executive communication: Can explain a complex strategy to a C‑suite audience in five minutes and get engineers excited about it in a sprint review. Comfortable at both altitudes. Sharp with data: Know what to measure, where the drop‑off is, and what to do about it. Use AI tools to move faster, not replace judgment. Make PMs better: Hold a high bar, give feedback, and help people grow. Table stakes at this level. Technical depth: Can go deep with engineering when it matters. CS or Engineering background a plus. Why Join Us? Impact at Scale: Product could become the financial compass for millions of small businesses. Build Something New: Greenfield product category inside a platform with tens of millions of existing customers. Culture: High bar, real customer impact, opportunity to innovate at massive scale. Compensation: Bay Area California $ 205,500- 278,000 #J-18808-Ljbffr