Patient Transportation Partner - 24 Hours per Week - Days (7a-3:30p) - Detroit

Patient Transporter

Under the close direction of the Support Services management team, transports patients, charts, equipment and items safely and efficiently throughout the hospital and or clinic areas.

Transports the combined weight of equipment and patients safely and efficiently independently between nursing units, diagnostic areas, clinics, emergency department, the morgue at some sites and other areas of the hospital.

Acts as the primary customer service liaison for the hospital during the transport of patients. Communicates customer service related issue to proper nursing or management staff.

Transfers patients to and from the bed to wheelchair, stretcher, etc. May be required to move furniture in patient's room and seek assistance from nursing staff in order to successfully transfer the patient.

Monitors patient condition during transportation. Notifies nursing personnel if problems become apparent during the transport period.

Assists medical/nursing personnel during emergency situations as directed.

In case of fire or other internal disaster, assists in evacuating ambulatory patients to appropriate locations as designated by management.

In case of community disaster, assists nursing in making up extra stretchers and other duties as assigned.

Ensures transportation equipment is in good working condition. Makes simple repairs to equipment if appropriate, reporting serious problems to dispatcher to place a work order for repair.

Cleans and sanitizes wheelchairs and stretchers before and after every patient use.

Maintain established departmental policies and procedures, objectives, quality assurance program, environmental and infection control standards.

Cooperate with other personnel to achieve departmental/interdepartmental objectives. Constant communication between nursing, ancillary departments and management.

Completes annual mandatory education.

Actively participates in training of new department associates if assigned.

Performs other tasks as assigned.

High School diploma, G.E.D., or equivalent experience preferred.

Possess excellent organizational skills, interpersonal and customer service skills.

Must be able to communicate effectively in person as well as over the telephone.

Must maintain confidentiality of patient and unit-care data per HIPAA regulations.

After initial training must be able to consistently demonstrate proper lifting techniques.

Must be able to pass all HFHS pre-employment requirements.

After initial training, must be able to comprehend and utilize technology associated with transport management software.

This includes processing work requests through HFHS issued technology.

Certification or successful completion of basic CPR certification during orientation period preferred.