Ticket & Product Sales Agent

Ticket & Product Sales AgentCreate Your Experience of a Lifetime! Come work and play in the mountains! Whether it's your first-time seeing snow or you were born on the slopes, joining our team means discovering (or re-discovering!) a passion for the outdoors while building lifelong connections with teammates and guests from around the world. With 40+ resorts across 3 continents, you can join our team for a season or stay to build a career. From day one, you'll receive some of the highest compensation rates in the industry, free pass(es) along with free ski and snowboard lessons, 40% retail discounts, the chance to grow through Epic Service - our leading training and development experience, and wellness benefits to fuel your success.Hiring for our seasonal positions occurs on a rolling basis. Applications will be accepted until December 15th or until the positions are filled (whichever is first).Employee BenefitsSki/Mountain Perks! Free passes for employees, employee discounted lift tickets for friends and family AND free ski lessonsMORE employee discounts on lodging, food, gear, and mountain shuttles401(k) Retirement PlanEmployee Assistance ProgramExcellent training and professional developmentReferral ProgramJob Summary: The Ticket and Product Sales Agent is part of the Product Sales & Services (PSS) Department who delivers outstanding guest service while facilitating the sale of Activities, Tickets, Passes, Ski & Snowboard School lessons and childcare. As a member of this team, you are part of the guest experience and the face of Vail Resorts!Job SpecificationsStarting Wage: $20.00/hrEmployment Type: Winter Seasonal 2026/2027Shift Type: Full Time and Part Time hours available.Minimum Age: At least 16 years of ageHousing Availability: YesJob ResponsibilitiesWork in our contact centers, ski school locations, ticket/pass offices and throughout our resort to deliver an experience of a lifetimeCommunicate with guests via phone and emailAccurately and efficiently explain and process all resort products and servicesComplete daily end of Shift pos/register auditsBe a part of a fun, professional, caring work environmentAbility to work in a fast-paced environment while delivering exceptional experiencesOther duties as assignedJob RequirementsAbility to stand or sit for extended periods of timeAble to work outside in a winter environmentComfortable working indoors for extended periodHigh School DiplomaAbility to lift 25lbsMust be able to communicate fluently in EnglishAbility to work weekends and holidaysAbility to maintain a professional presence in the workplace and adhere to our appearance standardsA Ticket and Product Sales team member is a flexible employee who often works across multiple departments and in various roles to support the one resort mentality which could include one of the following: Mountain Activities Retail Rental operations Food and Beverage Support Ticket sales or scanning Lift Operations Base Area OperationsThe expected pay range is $20.00/hr. This is the pay range we reasonably expect to pay for this position. Individual compensation decisions are based on a variety of factors.In completing this application, and when submitting related documentation, applicants may redact information that identifies their age, date of birth, and/or dates of attendance at or graduation from an educational institution. We follow all federal, state, and local laws including restrictions on child/minor labor. Minors hired into this position will not be asked or permitted to engage in any activities restricted to adult workers. Vail Resorts is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability, protected veteran status or any other status protected by applicable law.