Clinic Nurse RN

At Children’s Wisconsin, we believe kids deserve the best. Our pediatricians and primary care offices offer parents a level of care that cannot be obtained at other places: Affiliation with the #4 children's hospital in the country (according to Parents magazine) Board-certified pediatricians (learn what it means to be 'board-certified') Many locations spread throughout southeast Wisconsin Commitment to population health and an increased role for pediatricians in the care of children Doctors who are very active in their local communities Access to many health and wellness programs designed to keep kids safe and healthy We offer a wide variety of rewarding career opportunities and are seeking individuals dedicated to helping us achieve our vision of the healthiest kids in the country. Lakeside Pediatrics is seeking a skilled and compassionate Clinic Registered Nurse (RN) to join our dedicated pediatric care team. The Clinic RN will be responsible for telephone triage, responding to patient messages through MyChart, processing clinical paperwork, completing prior authorizations, and providing both in-person and telephonic patient and family education. In addition, this RN will support clinic flow by filling in as a medical assistant when needed, ensuring seamless care for our patients. Our clinic includes five physicians and two Behavioral Health Clinicians. While we are a smaller practice, we are consistently busy and operate in a fast‑paced environment. The ideal candidate is adaptable, proactive, and able to think on their feet while delivering high-quality pediatric care and excellent patient experience. Work Schedule 32 hours per week Mondays - 9am-3pm Tuesdays - 7am -5:30pm Wednesdays - 7am - 5:30pm Thursday 9-3pm Fridays - OFF *This schedule is subject to change based on clinic needs Job Summary The main responsibilities are a combination of telephone triage, patient messaging via MyChart, processing paperwork, completing prior authorizations, providing in-person and telephonic patient education, and filling the role of the medical assistant to support the clinic as needed. The RN role practices within the Code of Ethics and Standards of Nursing Practice. Performs triage via phone and patient messaging in the electronic health record. Delegates patient care responsibilities appropriately, and maintains accountability for the quality of care. Provides for the health education needs of families with a focus on self-management and preventive health. Essential Functions Adheres to all Children’s Wisconsin and Children’s Medical Group policies, procedures, and standards. Ensures confidentiality to our customers by creating and maintaining a secure and trusting environment; maintains HIPAA compliance. Provides exceptional care to patients and families to fulfill our patient experience promise. Regularly performs RN duties and maintains own patient care competencies as determined by position scope of practice. Ability to provide in person clinical care during nurse visits, providing education to families, and coordination of care as needed. Notifies provider of any patient needing immediate assistance. Collaborates with other disciplines as required to coordinate patient assessment, develop/monitor outcomes, implement plan of care, and monitor variances to ensure quality patient care. Provides nursing care via telephone triage and electronic health record, using standardized pediatric assessment, care protocols and patient guidance and education to the necessary dispositon of care. Documents in accordance with organizational nursing standards. Adapts to changing work assignments and schedules. Must be able to demonstrate knowledge and skills necessary to provide care appropriate to the age of the patients served. Must demonstrate knowledge of the principles of growth and development over the life span and possess the ability to assess data reflective of the patient's status and interpret the appropriate information needed to identify each patient's requirements relative to his/her age-specific needs, and to provide the care needed as described in the department's policies and procedures. Age-specific information is developed further in the departmental job standards. Education Graduate of an accredited school of nursing in order to meet the recommended entry level for a professional nurse required Bachelor's Degree Nursing preferred Experience 2+ years experience in a primary care or urgent care setting preferred Experience with pediatric patients preferred Triage experience in a clinical pediatric setting preferred Knowledge, Skills and Abilities Ability to work with a diverse patient population to promote a culturally competent environment. Strong interpersonal skills for positive and effective interaction with patients, families, visitors, providers, and the health care team. Good organization, delegation, and communication skills to facilitate efficient patient care. Strong demonstrated ability in assessment, analytical decision making, and critical thinking. Analytical skills are necessary to assess complex patient conditions effectively. Requires the ability to synthesize multiple sources of information to assist in patient care. Ability to assist and support other primary care locations as requested by leaders and/or the Children’s Medical Group float policy. Licenses and Certifications BLS-Basic Life Support Healthcare Provider American Heart Association/American Red Cross/National Safety Council required + one of the following: N/A License RN-Registered Nurse (30) State of Wisconsin Patient Care Responsibility Provides care appropriate to patient population and as described in applicable policies and procedures. Children's Wisconsin is an equal opportunity / affirmative action employer. We are committed to creating a diverse and inclusive environment for all employees. We treat everyone with dignity, respect, and fairness. We do not discriminate against any person on the basis of race, color, religion, sex, gender, gender identity and/or expression, sexual orientation, national origin, age, disability, veteran status, or any other status or condition protected by the law. Dedicated solely to the health and well-being of children We are the region's only independent healthcare system dedicated solely to the health and well-being of children. In Milwaukee and throughout the state, we provide kids and their families a wide range of care and support - everything from routine care for ear aches or sore throats to life saving advances and treatment options. Our academic partner, The Medical College of Wisconsin, brings many of the nation's most well-respected doctors to our team. Together we work to ensure that every child and family we serve receives nothing but the best. Learn more about our affiliation with the Medical College of Wisconsin and the power of academic medicine. #J-18808-Ljbffr