Service Engineer IV

Turbocharger Technician

Accelleron is accelerating sustainability in the marine and energy industries as a global technology leader in turbocharging, fuel injection, and digital solutions for heavy-duty applications. Building on a heritage of over 100 years as a trusted industry partner, the company serves customers in more than 100 locations in over 50 countries. Accelleron's 3,000 employees are continuously innovating to deliver best-in-class products, services, and solutions that are mission-critical for the energy transition. You will join a team of experts in an exciting international environment, committed to excellence and innovation. Together, we support our customers in driving the transition toward sustainable industries with cutting-edge technology, deep expertise, and smart solutions. At Accelleron, we foster diversity and inclusion, welcoming and celebrating individual differences as a source of strength.

Job Description:

Turbocharger Technician positions offered by Accelleron US Inc. (Deer Park, Texas). Perform service tasks, identify technical problems and make analysis through remote or on-site activity in any service category (installation and commissioning, maintenance, repairs, engineering and consulting, advanced services, extensions, upgrades and retrofits, end of life services and replacements of a variety of turbochargers for commercial applications). Contribute to customer satisfaction by executing service work according to customer order and expectations. Create and maintain a good relationship with customers and understand their needs. Identify new sales opportunities and communicate them internally. Coordinate, prepare and ensure that all materials, parts and equipment are available and at the appropriate quality for service activities. Proactively identify potential equipment failures and request proactive corrective actions. Troubleshoot equipment failure and make recommendations to avoid repeating the problem in the future. Proactively identify suggestions for product and quality improvement and communicate them further in the Accelleron organization. Provide recommendations to management to improve operations and customer service. Apply safety rules and safe practices as well as environmental responsibilities. Report unsafe practices and incidents.

Minimum Requirements:

• Must have 7 years of experience in each of the following:
• Providing technical support for power plants, marine vessels, and offshore outposts
• Performing general and advanced balancing, including thermal balancing
• Creating, accessing and reviewing failure reports
• Performing non-destructive testing
• Utilizing Enterprise Resource Planning (ERP) systems to document work orders, manage inventory, and coordinate field service activities
• Providing technical support for turbocharging systems in industrial settings, including direct interaction with customers to diagnose and resolve equipment issues
• Leading LMRA reviews detailing lifting and rigging operations in complex work environments, including oversight of multiple crews and adherence to safety standards and technical procedures
• Performing advanced rigging
• Must be willing to travel domestically and internationally 60% working time
• Experience may be, but need not be, acquired concurrently.