Assistant Manager

Assistant Manager (Restaurant Operations) M&M Custard, LLC | Franchisee of Freddy's Frozen Custard & Steakburgers Position Summary The Assistant Manager supports the General Manager in overseeing all aspects of restaurant operations, with a primary focus on executing daily operations, developing team members, and driving consistent performance. This role serves as a key member of the restaurant leadership team and is responsible for leading shifts, reinforcing standards, and supporting the development of Team Members and Shift Managers. This position is designed for a leader who is preparing to advance to a General Manager role by building strong operational and leadership capabilities. Key Responsibilities Team Support and Development Provide direction, coaching, and support to Team Members during shifts Reinforce performance expectations and promote accountability Support a positive, team-oriented work environment Assist in developing team members through on-the-job coaching and feedback Operational Execution Lead shifts and ensure execution of quality, service, cleanliness, and speed Financial & Labor Support Support labor and cost management Follow cash handling and deposit procedures Utilize reporting tools to support performance Standards, Safety & Compliance Ensure adherence to operational and food safety standards Conduct routine checks during shifts Address issues and elevate when needed What Success Looks Like Consistent shift execution Well-trained and supported team Strong communication and teamwork Clean and organized restaurant Qualifications 1–2+ years of restaurant or retail leadership experience Supervisory or Shift Manager experience preferred Knowledge of POS, BOH systems, and operations Experience with cash handling procedures Strong communication and organizational skills ServSafe Certification preferred Authorized to work in the United States Flexible availability Physical Requirements Stand and walk for extended periods Lift up to 40 lbs. Bend, stoop, and perform repetitive movements Work in a fast-paced restaurant environment Compensation and Benefits Competitive hourly pay Weekly pay Referral bonus opportunities Training & Career Development Structured training program Ongoing development opportunities Path to General Manager Additional Benefits Additional Benefits Free and discounted meals Paid training Benefits available for eligible team members Additional Information Employment is contingent upon background checks where permitted by law. Employment Statement Employment is at-will. Freddy’s Frozen Custard & Steakburgers® was co-founded in 2002 by brothers Bill and Randy Simon with their friend and business partner, Scott Redler. It was named in honor of Bill and Randy’s father. Together, they built a brand focused on quality, hospitality, cleanliness and timeless traditions. M&M Custard, LLC is an equal opportunity employer. #J-18808-Ljbffr