Store Operations Associate
$16 - $17.25 per hourThe RealReal
Store Operations AssociateThe Store Operations Associate on the Outbound fulfillment team works directly with TRR retail stores to ensure all transfer requests of high-value merchandise is fulfilled by the warehouse. If you are a detail-oriented team player with a passion for sustainable fashion, this could be the perfect fit!What You Get To Do Every DayPerform all fulfillment duties including picking, tagging, and shipping transfers for each of our retail locations while maintaining service level agreements (SLA)Pick inventory for shipment with a 100% accuracy rateTag each item across all product categories following specific TRR retail guidelinesConduct quality inspections while handling and preparing inventory for retail locationsHandle reverse logistics of inventory for putaway to warehouse standardsProcess all parcel shipments with the designated carrierExecute general warehousing practices including safety, organization, and housekeepingWhat You Bring To The RoleMinimum Requirements:6+ months of experience working in a warehouse production environmentAbility to relay verbal and written information concisely and effectivelyOutstanding time management, planning, and coordinating skillsProven ability to excel in a high-volume, repetitive, quota-driven environmentSelf-motivation and a drive to achieve resultsExceptional attention to detail and organization skillsAdaptability and openness to changeReceptiveness to feedback to improve performanceAbility to work Monday- Friday and overtime as neededAbility to regularly lift and move up to 25 poundsAbility to stand for up to 10 hours at a timePreferred Requirements:Experience working in retail back of house environmentAbility to read and write in EnglishProficiency with Mac OS and Google Suite, and scanner technologyCompensation, Benefits, + Perks$50 in monthly food credits to apply to snacks and meals that are available for purchase on siteEmployee Stock Purchase Plan401K with Company MatchMedical, Dental & Vision InsurancePaid parental leave9 Paid Company Holidays18 Paid Time Off (PTO) Days (PTO starts accruing on first day of work)State of the art, climate-controlled warehouse facilityFind out more about our Benefits here.Hourly base pay + incentive pay based on performance/ quota targets achievedThe expected hourly rate for this role is $16-$17.25. To determine starting pay we carefully consider a variety of factors, including primary work location and an evaluation of a candidate's skills, experience, market demands, and internal parity. Additionally, salary is just one component of TRR's total rewards package. Depending on role, employees may also be eligible for a bonus program, incentive pay and benefits.The RealReal is the world's largest online marketplace for authenticated, resale luxury goods, with 40 million members. With a rigorous authentication process overseen by experts, The RealReal provides a safe and reliable platform for consumers to buy and sell their luxury items. We have hundreds of in-house gemologists, horologists, and brand authenticators who inspect thousands of items each day. As a sustainable company, we give new life to pieces by thousands of brands across numerous categories—including women's and men's fashion, fine jewelry and watches, art, and home—in support of the circular economy. We make selling effortless with free virtual appointments, in-home pickup, drop-off, and direct shipping. We handle all of the work for consignors, including authenticating, using AI and machine learning to determine optimal pricing, photographing and listing their items, as well as shipping and customer service.The RealReal is committed to providing an equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or expression, or Veteran status. We will consider qualified applicants for a position regardless of arrest or conviction records. At TRR, People Come First. That's why diversity and inclusion are vital to our priorities as an equal opportunity employer. You can read about our Diversity Equity and Inclusion program here.Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The employee is regularly required to sit; use hands to finger, handle, or feel and talk or hear. The employee is occasionally required to stand; walk; reach with hands and arms; climb or balance; stoop, kneel, crouch, or crawl; and taste or smell. The employee must occasionally lift and/or move up to 10 pounds. Specific vision abilities required by this job include close vision. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.
$16.45 per hour
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