Service Technician

Job Description

Job Description

Competitive hourly wage

Full-time: 40 hours per week

Nonexempt: overtime pay after 40 hours/week

Location: On site at Application Center in Great Bend, Kansas

Schedule:  Monday-Friday 8-5, Weekends as need

Summary:

The Service Technician is responsible for the service, repair and pre-delivery set up of customers and internal application equipment as well as warranty repairs. The diagnosing and repair of application equipment will be completed in the shop or in the field.  All service work is to be completed at high level of efficiency. The Service Technician is expected to have a strong working knowledge of application and precision equipment.  

Duties:

• Trouble Shooting & Diagnosing: Use your skills to identify failures and confirm repairs with equipment and recommend service for continued equipment reliability. 
• Repairing & Confirming: Complete and check electrical, hydraulic, mechanical, and diesel repairs on equipment to customer satisfaction.
• Meeting and Exceeding: Perform quality service work and attain collectable efficiency, billable efficiency, labor sales, and rework goals.
• Documenting and Submitting: Complete work order and forms for service operations in a timely and accurate manner. 
• Collaborating & Communicating: Consistently focusing on how we all succeed and seek ways to communicate, work together, to generate expected results. 
• Being Safe & Train: Maintain a clean and safe working environment and continually improve and learn in ways that strengthen our performance and expand opportunities

Requirements and Qualifications:

• Achieve service goals (Labor Sales, Billing Efficiency, Collectible Efficiency, Rework)
• Comprehend and interpret technical service manuals and schematics.
• Reliable trouble shooting skills in electrical and hydraulic systems.
• Operate vehicles and equipment safely in the service shop and in the field.
• Ability to work seasonally extended hours during the week or weekends. 
• Ability to lift 75 pounds as required without assistance.
• Satisfactory results of a pre-employment drug screening
• Associates or Certificate in Diesel Technology.
• 4+ years of diagnosing and repairing agricultural equipment, preferably application equipment.

Benefits:  

• Medical, dental, and vision; Health Savings Plan; life and disability; AFLAC; flexible spending account
• 401(k) match and profit sharing
• Tenured based accrued PTO-[96 hours in first year
• 96 hours of accrued tenured-based PTO
• 32 hours holiday PTO
• Six paid holidays
• Bereavement pay
• Wellness plan
• Company uniforms