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Business Analyst

Paramount Global Services

Business AnalystParamount is seeking a Business Analyst to join our Product Design & Development team, reporting to the Product Lead. This team sits under the HR Product team, whose focus is to optimize the digital ecosystem that powers all HR processes and drives strategic operational change across the company. The Product Design & Development team is primarily dedicated to designing, building, and scaling AI-driven tools, automations, and solutions that enhance efficiency, improve decision-making, and deliver elevated experiences to our employees and internal stakeholders — thoughtfully applying AI to pain points and growth opportunities to streamline operations and empower our organization through intelligent automation and enablement. Our goal is to solve complex business problems, design innovative solutions, and transform the way we deliver HR Operations across all functions.Our ideal candidate is great at communication, highly organized, detail-oriented, a critical thinker, self-motivated, and driven to learn. Responsibilities include, but are not limited to:Manage relationships with enterprise customersHelp to gather and translate business requirements into solutions that leverage automation and AISupport training and change managementServe as the primary front-end support for internal customersHelp conduct user training sessions, develop user guides and process maps, and support change management activitiesHelp to test and validate business requirements by working closely with the product lead, end users, and the technical teamsExperience with training and change management initiatives to maximize usability and empower our stakeholders with tools, solutions, and processes that drive operational excellenceHelp analyze operational feedback and assist with identifying opportunities for enhancements by recommending system changes, UI/UX improvements, and workflow optimizationsHelp maintain a standardized, scalable, and user-friendly experience across the HR product ecosystemBasic Qualifications:2+ years of experience in business analysis, HR systems, enterprise systems, or digital transformationBachelor's degree in a related field requiredAdditional Qualifications:Strong understanding of HR processes and systems across functions like Compensation, Talent Acquisition, Learning & Development, and HR OperationsExperience with platforms such as Microsoft 365 suite, Salesforce, ServiceNow, Slack, Asana, etc.Exceptional written and verbal communication skills; deliver clear documentation, process mapping, and training materialFamiliarity with gathering requirements, drafting user stories, documenting business processes, and supporting cross-functional technical projectsStrong critical thinking and problem-solving skills, and ability to explain complex processes simplyHighly organized with the ability to manage multiple tasks, adapt to shifting priorities, and operate effectively in a fast-paced environmentDemonstrated ability to build strong relationships with stakeholders at all levels and empathize with users to uncover needs and improve experiencesParamount Skydance Corporation (NASDAQ: PSKY) is a leading global media and entertainment company that creates premium content and experiences for audiences worldwide. Driven by iconic studios, networks and streaming services, Paramount's portfolio of consumer brands includes CBS, Showtime Networks, Paramount Pictures, Nickelodeon, MTV, Comedy Central, BET, Paramount+, and Pluto TV, among others. Paramount delivers the largest share of the U.S. television audience and boasts one of the industry's most important and extensive libraries of TV and film titles. In addition to offering innovative streaming services and digital video products, the company provides powerful capabilities in production, distribution and advertising solutions.

Vacancy posted 5 days ago
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